Health Information Coordinator/Scheduler - Hospice

Essential Functions And Skills

• Schedule field staff tasks in the electronic software system according to scheduling guidelines and optimization standards.
• Cookordinate with staff, patients, and physicians to ensure proper care continuity.
• Schedule and reschedule visits, including discharge, OASIS, recertification, and supervisory visits.
• Manage schedules for all patients, updating staff absences and notifying affected parties.
• Address and reschedule missed therapy visits whenever possible.
• Utilize geographic mapping tools for efficient scheduling.
• Maintain the on-call notebook and hospitalization log.

Administrative and Compliance Duties

• Prepare and review weekly and monthly schedules, ensuring productivity and geographic efficiency.
• Maintain and track clinical documentation, including interim orders and plans of care.
• Process travel and expense vouchers and new patient referral information.
• File and date-stamp clinical notes and records.
• Ensure compliance with HIPAA regulations and maintain information security.
• Order and manage medical supply inventory to support patient care.
• Set up IDG conference rooms and prepare meeting agendas.
• Maintain order tracking to ensure timely return and follow-up.

Communication and Documentation

• Answer telephone lines promptly, document calls, and handle messages appropriately.
• Cookordinate and verify clinical documentation, including physician orders.
• Prepare and print reports for clinical and management staff.
• Maintain compliance with state and federal documentation requirements.

Qualifications Requirements/Qualifications

• High school graduate or equivalent.
• Administrative experience in healthcare.
• Intermediate or greater level computer experience.
• Ability to pass background, consumer report and drug test.
• Valid State Driver’s License, access to an automobile in good working order, automobile insurance in accordance with state and organizational requirements, and an acceptable driving record required.
• Preferred 2+ years of data entry experience.
• 2+ years of healthcare or hospice billing, scheduling, and EMR experience.

Physical Requirements

• Pushing/Pulling and Lifting/carrying up to 12 pounds.
• Occasionally up to 20 pounds.
• Ability to adapt to a variety of work conditions to ensure the highest quality of patient care in a home setting.