Health Homes Care Coordinator

About the role

To coordinate services with the Health Homes for the purpose of decreasing high risk medical and/or behavioral health costs for individuals being serviced in this Health Home.

Responsibilities

• Provide services on a regular basis to individuals referred.
• Coordinate Western New York Independent Living, Inc (WNYIL), staff to meet established benchmarks in required amount of time, set by the Health Homes, for individuals being served.
• Maintain, encourage and identify, individuals being served by WNYIL, Inc. in a Health Home, need for attendance at medical appointments, including appointments upon discharge from a hospital.
• Ensure WNYIL, Inc. staff follow-through on decreasing or eliminating barriers that individuals may face in keeping appointments through coordination with WNYIL, Inc., direct service staff.
• Coordinate WNYIL, Inc. direct service staff to collaborate with the individuals community and family support to meet identified social needs.
• Coordinate with WNYIL, Inc., direct service staff to follow through with Quality Assessments and Improvements at each visit.
• Coordinate WNYIL, Inc., direct service staff to develop and implement Person Centered Plans that involve the individuals social support with family and friends as well as other identified community supports.
• Enter all required data into all required program reporting databases (including but not limited to, Care Plans, referrals, progress notes and assessments).

Qualifications

Must possess a Bachelors degree in one of the following areas: Child & Family Studies, Community Mental Health, Counseling, Education, Nursing, Occupational Therapy, Psychology, Recreation, Recreation Therapy, Rehabilitation, Social Work, Sociology or Speech and hearing. OR NYS licensure and current registration as a Registered Nurse AND a bachelors degree OR Bachelors level education or higher in any field with five (5) years experience working directly with persons with behavioral health diagnosis OR a CASAC.

Must have a Masters degree in one of the fields listed above, with one (1) year Experience OR Bachelors degree identified above with two (2) years experience in the following: either providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse OR Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to a broad range of services essential to successfully living in a community setting.

Benefits and Pay

Full-time position with benefits, offering a salary of $42,000 - $46,000 per year.

Schedule

Full-time position, with application deadline of August 3, 2026.