Health Education Center Simulation Specialist (full-time/LTE/1950 hours/year) @ Northwood Tech Health Education Center, Shell Lake

About the role

The Health Education Center Simulation Specialist is responsible for the daily technical operations for simulations and Telehealth at the Health Education Center. This is a grant-funded, limited-term employment (LTE) position with funding currently secured through September 30, 2027.

Responsibilities

• Maintain simulators and support equipment, troubleshoot problems with simulators and support systems, and perform preventative maintenance and repair of simulators and related technology in the Simulation, Standardized Patient, and Telehealth environment.
• Understand the use and operation of different simulation technologies and educational software used at the Health Education Center (HEC).
• Develop technical proficiency with all aspects of the operation, maintenance, support, troubleshooting, and repair for all simulation and Telehealth equipment at the Health Education Center (HEC).
• Collaborate with local campuses to facilitate connections with Telehealth Hubs via web-conferencing software and any related learning technologies.
• Prepare the facility, mannequins, audiovisual systems, and equipment for training sessions; clean up and reset equipment after educational sessions.
• Operate and interact with audiovisual equipment used during live simulation-based clinical training.
• Learn, install, and configure original hardware and software updates provided by vendors.
• Assist in researching equipment and supply vendors and upgrading simulation equipment and supplies.
• Assist with organization of equipment and supplies in storerooms.
• Monitor equipment performance, safety, and certification.
• Perform routine, preventive maintenance of equipment (according to manufacturers' recommendations) and repairs to ensure that equipment is operational.
• Maintain and troubleshoot problems with simulators, the AV system, and support equipment.
• Serve as a point of contact and interface with equipment manufacturers to maintain functionality, repair equipment, and fix system problems; maintain a record of repairs.
• Serve as a resource and assist with training instructors and staff in the use of simulation and telehealth equipment.
• Keep abreast with new developments in simulation and telehealth technology.
• Support other simulation sessions, trainings, tours, and events for internal and external groups and/or individuals.
• Monitor and keep track of utilization statistics for events and training, including the use of simulation rooms, standardized patients, and telehealth.
• Coordinate and collaborate with Health Sciences, Instructional Technology and other collegewide staff, as relevant.

Requirements

• Associate’s degree in related field
• Four years related work experience
• Registered Nurse or another Health Professional

Skills

• Ability to communicate effectively both written and verbally.
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Ability to contribute to a team environment while maintaining positivity and professionalism
• Strong customer service skills and a focus on creative problem solving
• Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
• Ability to obtain driver’s license and insurance coverage in accordance with College policy
• Proficiency in PC-based computer software applications, web-conferencing and audio-visual technologies.

Benefits

• Medical, Dental, Vision
• Health Savings Account/Flexible Spending Account
• Long Term/Short Term Disability
• Life Insurance
• Wisconsin Retirement System
• 403(b)/457(b) Retirement Savings
• Paid Holidays
• Paid Leave

Pay

FY27 Salary - Grade J - $27.54 / hour