Health Coordinator - ON-CALL
Pioneer Human Services · Everett, WA · 3 wk ago
OTHR$20.77–$23.35/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have description: "Who We Are", "What We Offer", "What You'll Do", "Qualifications". Also "Compensation" and "Benefits" subsections under What We Offer. We need to use for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content accordingly.
We must not repeat job title as heading. No Job ID. Remove boilerplate (EEO, etc). We must preserve all substantive info. Do not invent or summarize away detail. Include a section only when posting has real, specific content for it. So we need sections: maybe "About the organization" (Who We Are) could be under "About the role"? But heading list includes "About the role". Could use that for description of role? Actually "Who We Are" is about organization, not role. Could still use "About the role" heading for role description? But we also have "What You'll Do" which is responsibilities. Could use "Responsibilities" heading for that. "Qualifications" heading for qualifications. "Benefits" heading for benefits. "Pay" heading for compensation. "Schedule" maybe not present; we have on-call but not schedule details. Should we include Schedule? The posting says "Health Coordinator (On-Call)". That indicates schedule is on-call. Might be considered schedule info. We could include a Schedule section with on-call detail. But we must not create sections with filler like "not specified". If we have schedule info, we can include.
We also have "Skills" maybe not explicit; we have required skills like communication, computer skills, attention to detail. Could put under Qualifications or Skills. But we already have Qualifications heading; we could include skills there. The instruction: prefer a few substantive sections over many thin ones. So maybe combine.
We need to use
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content accordingly.
We must not repeat job title as heading. No Job ID. Remove boilerplate (EEO, etc). We must preserve all substantive info. Do not invent or summarize away detail. Include a section only when posting has real, specific content for it. So we need sections: maybe "About the organization" (Who We Are) could be under "About the role"? But heading list includes "About the role". Could use that for description of role? Actually "Who We Are" is about organization, not role. Could still use "About the role" heading for role description? But we also have "What You'll Do" which is responsibilities. Could use "Responsibilities" heading for that. "Qualifications" heading for qualifications. "Benefits" heading for benefits. "Pay" heading for compensation. "Schedule" maybe not present; we have on-call but not schedule details. Should we include Schedule? The posting says "Health Coordinator (On-Call)". That indicates schedule is on-call. Might be considered schedule info. We could include a Schedule section with on-call detail. But we must not create sections with filler like "not specified". If we have schedule info, we can include.
We also have "Skills" maybe not explicit; we have required skills like communication, computer skills, attention to detail. Could put under Qualifications or Skills. But we already have Qualifications heading; we could include skills there. The instruction: prefer a few substantive sections over many thin ones. So maybe combine.
We need to use - for any list of duties/requirements/benefits. So for responsibilities list, we need
. For qualifications list, also . For benefits list, . For pay maybe just .
We must not include boilerplate like EEO, drug-free, etc. Remove those paragraphs.
We must preserve all substantive information: Who we are (mission, history, locations, numbers). What we offer: compensation range, benefits details (medical, flexible spending, dental, vision, life, AD&D, disability, dependent daycare FSA, tuition assistance, retirement plan, employee recognition, public transportation discount, EAP). Also note eligibility after 30 days full-time (minimum 30 hrs/week). Benefits after 60 days: life, AD&D, disability.
What you'll do: list of duties (many). We need to capture all substantive duties. Could break into categories but we can just list as
with each duty as - . Must preserve all details; we should not omit any duty. That's a lot; we need to include each bullet point from the description. Let's extract duties from "What You'll Do" section and the subsequent detailed list under "Client Service PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:" and further subheadings: Coordination Of Services, File And Document Management, etc.
We need to include all those duties verbatim (or close). Must not invent or summarize away detail. So we need to copy each duty as a list item.
Let's parse the text:
After "What You'll Do" paragraph: "The Health Coordinator supports Pioneer Human Services’ mission by coordinating and monitoring client physical and behavioral health services within residential treatment facilities. This role assists in ensuring continuity of care by facilitating communication between clients, nursing staff (where present), medical and behavioral health providers, pharmacy services, and program staff. The Health Coordinator supports the intake process, coordinates internal and external medical and behavioral health appointments (including telehealth), assists with medication monitoring and documentation accuracy in the electronic medication administration record (eMAR/MAR), and gathers and communicates relevant health information to appropriate clinical staff. At sites with licensed nurses, the Health Coordinator works under the direction of nursing staff to support care coordination and implementation of provider orders. At sites without nurses, the Health Coordinator works under the direction of Health & Resource Coordination (HRCU) Manager. In addition to care coordination, the Health Coordinator provides direct client support within a structured residential environment, including; engaging clients in the milieu, observing and monitoring client changes in physical and in behavioral health status, reinforcing treatment plans and health education, assisting with access to healthcare services, and responding to urgent health concerns by notifying appropriate clinical staff or emergency services as needed. This role requires strong organization, attention to detail, and the ability to effectively support clients with complex medical, behavioral health, and substance use needs in a structured residential environment."
Then "Client Service PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:" followed by a list of duties each starting with a verb and ending with a period. Let's extract them:
- Utilize program-approved screening tools and established procedures to identify and document client risks, needs, and barriers while supporting client and facility safety.
- Utilize Motivational Interviewing (MI) and other engagement strategies to support client participation and skill development.
- Interpret and explain program policies and goals to clients during orientation and throughout treatment as needed.
- Support client education by conducting health education activities and reinforcing self-care skills appropriate to the client’s stage of recovery.
- Where applicable by site or unit, observe and document client self-administration of medications in accordance with program policies and procedures.
- Where medication responsibilities are assigned to nursing staff, promptly communicate medication-related concerns, discrepancies, or client requests to the licensed nurse.
- When applicable to the role at a specific site, review MAR documentation for completeness at shift change and escalate discrepancies according to policy.
- Maintain a safe and healthy environment which includes maintaining, cleaning, and disposing of equipment and supplies according to policy and procedures (e.g., cleaning medication rooms, disinfecting vital signs equipment, maintaining health services spaces).
- Where applicable, assist with medication storage, ordering, and returns in accordance with pharmacy services policies and site procedures.
- Assist clients in meeting health and safety needs in accordance with each individual’s stage of recovery and program policies.
- Provide basic first aid and serve as the first point of contact for emergency response when needed, notifying licensed nursing staff, providers, or emergency services as appropriate.
- Follow provider orders and support implementation of care plans in accordance with program policy and the scope of the Health Coordinator role.
- Gather and relay client-reported health information, including health and medication history, vital signs, symptoms, diagnoses, and other relevant concerns to nursing staff or providers as appropriate.
- At sites with licensed nurses, assist Registered Nurses (RN) or Licensed Practical Nurses (LPN) with intake processes or coordination activities as directed.
Then "Coordination Of Services" heading with duties:
- Support coordination of client physical and behavioral healthcare services during assigned shifts, including telehealth visits, clinic appointments, and outside provider services.
- Coordinate and document client intake and discharge processes after hours, including financial documentation and secured belongings as required.
- Coordinate internal and external services and referrals based on provider recommendations or treatment planning needs.
- Support service navigation by assisting clients in accessing health services and communicating needs to clinical staff.
Then "File And Document Management" heading with duties:
- Maintain accurate, timely, and complete documentation of services in the electronic health record.
- Ensure required notifications are completed during assigned shifts.
- Complete eligibility assessments and follow-up assessments in designated systems.
- Ensure client information is accurate and updated from intake through discharge to support continuity of care.
- Record routine case notes and service contacts documenting client progress and services provided.
- Review reports with the care team to identify service gaps and coordinate appropriate follow-up support.
Then a note: "Specific responsibilities related to medication handling and clinical coordination may vary by site or unit depending on staffing structure, program licensure, and the presence of licensed nursing staff."
We need to include that as a duty? It's a note; we could include as a list item.
Now Qualifications: REQUIRED list:
- High School Diploma or Equivalent
- One (1) year of experience working in a caregiving, human services, behavioral health, or social services setting, or experience supporting marginalized or vulnerable populations
- Must apply for Agency Affiliated Counselor registration within 30 days of hire and obtain and maintain active registration within 90 days of hire in accordance with WAC 246-810-015; RCW 18.19.210
- First Aid/CPR certification within 90 days of hire
- Proficient level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
- Basic computer skills and the ability to learn
- Demonstrated ability to maintain a professional, empathetic, and client-centered approach when working with individuals in recovery
Preferred/Desirable:
- Experience with electronic health records (EHR) or electronic records management systems.
- Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.
- Certified Nursing Assistant certification
We could combine required and preferred into a single list, maybe separate headings? But we only have Qualifications heading; we could include both required and preferred under that.
Now Benefits: list:
- Medical
- Flexible spending
- Dental
- Vision
- Additional Coverage After 60 Days: Life, AD&D, Disability
- Other Benefits: Dependent Daycare Flexible Spending, Tuition assistance (100% for bachelor's, 50% for graduate programs), Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution), Employee recognition programs, Public transportation discount, Employee assistance program (EAP)
Also note eligibility: Benefits Eligible after 30 days of full-time employment (minimum of 30 hours/week). Additional Coverage After 60 Days.
We need to preserve that.
Compensation: "New hires start between $20.77 and $23.35 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range."
We can put that under Pay heading.
Schedule: The role is On-Call. Could include schedule: On-Call (as needed). We'll include a Schedule section with that detail.
Now we need to output HTML fragment only, no /. Use
for headings. Use - for lists. Use
for prose.
We need to decide which sections to include: About the role? Could use "About the role" for the introductory paragraph about the role? But we have "Who We Are" about organization. Could use "About the role" for the description of the role (the paragraph before duties). However we also have responsibilities separate. Might be redundant. The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose among those. We need to include sections only when posting has real, specific content for it.
We have content for: About the role (maybe the mission description), Responsibilities (duties), Qualifications, Benefits, Pay, Schedule. Could also include Skills but we already have qualifications covering skills. We'll avoid thin sections.
Thus sections:
- About the role
: include the paragraph(s) describing the role and organization? Actually "Who We Are" is about organization, not role. But we could put that under About the role? Might be okay. However we also have a paragraph describing what the Health Coordinator does (the first paragraph). That is definitely about the role. We'll put that under About the role.
- Responsibilities
: list of duties (all the bullet points). We'll combine all duty bullets into a single .
- Qualifications
: list of required and preferred qualifications.
- Benefits
:
- . For qualifications list, also
- . Must preserve all details; we should not omit any duty. That's a lot; we need to include each bullet point from the description. Let's extract duties from "What You'll Do" section and the subsequent detailed list under "Client Service PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:" and further subheadings: Coordination Of Services, File And Document Management, etc.
We need to include all those duties verbatim (or close). Must not invent or summarize away detail. So we need to copy each duty as a list item.
Let's parse the text:
After "What You'll Do" paragraph: "The Health Coordinator supports Pioneer Human Services’ mission by coordinating and monitoring client physical and behavioral health services within residential treatment facilities. This role assists in ensuring continuity of care by facilitating communication between clients, nursing staff (where present), medical and behavioral health providers, pharmacy services, and program staff. The Health Coordinator supports the intake process, coordinates internal and external medical and behavioral health appointments (including telehealth), assists with medication monitoring and documentation accuracy in the electronic medication administration record (eMAR/MAR), and gathers and communicates relevant health information to appropriate clinical staff. At sites with licensed nurses, the Health Coordinator works under the direction of nursing staff to support care coordination and implementation of provider orders. At sites without nurses, the Health Coordinator works under the direction of Health & Resource Coordination (HRCU) Manager. In addition to care coordination, the Health Coordinator provides direct client support within a structured residential environment, including; engaging clients in the milieu, observing and monitoring client changes in physical and in behavioral health status, reinforcing treatment plans and health education, assisting with access to healthcare services, and responding to urgent health concerns by notifying appropriate clinical staff or emergency services as needed. This role requires strong organization, attention to detail, and the ability to effectively support clients with complex medical, behavioral health, and substance use needs in a structured residential environment."
Then "Client Service PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:" followed by a list of duties each starting with a verb and ending with a period. Let's extract them:
- Utilize program-approved screening tools and established procedures to identify and document client risks, needs, and barriers while supporting client and facility safety.
- Utilize Motivational Interviewing (MI) and other engagement strategies to support client participation and skill development.
- Interpret and explain program policies and goals to clients during orientation and throughout treatment as needed.
- Support client education by conducting health education activities and reinforcing self-care skills appropriate to the client’s stage of recovery.
- Where applicable by site or unit, observe and document client self-administration of medications in accordance with program policies and procedures.
- Where medication responsibilities are assigned to nursing staff, promptly communicate medication-related concerns, discrepancies, or client requests to the licensed nurse.
- When applicable to the role at a specific site, review MAR documentation for completeness at shift change and escalate discrepancies according to policy.
- Maintain a safe and healthy environment which includes maintaining, cleaning, and disposing of equipment and supplies according to policy and procedures (e.g., cleaning medication rooms, disinfecting vital signs equipment, maintaining health services spaces).
- Where applicable, assist with medication storage, ordering, and returns in accordance with pharmacy services policies and site procedures.
- Assist clients in meeting health and safety needs in accordance with each individual’s stage of recovery and program policies.
- Provide basic first aid and serve as the first point of contact for emergency response when needed, notifying licensed nursing staff, providers, or emergency services as appropriate.
- Follow provider orders and support implementation of care plans in accordance with program policy and the scope of the Health Coordinator role.
- Gather and relay client-reported health information, including health and medication history, vital signs, symptoms, diagnoses, and other relevant concerns to nursing staff or providers as appropriate.
- At sites with licensed nurses, assist Registered Nurses (RN) or Licensed Practical Nurses (LPN) with intake processes or coordination activities as directed.
Then "Coordination Of Services" heading with duties:
- Support coordination of client physical and behavioral healthcare services during assigned shifts, including telehealth visits, clinic appointments, and outside provider services.
- Coordinate and document client intake and discharge processes after hours, including financial documentation and secured belongings as required.
- Coordinate internal and external services and referrals based on provider recommendations or treatment planning needs.
- Support service navigation by assisting clients in accessing health services and communicating needs to clinical staff.
Then "File And Document Management" heading with duties:
- Maintain accurate, timely, and complete documentation of services in the electronic health record.
- Ensure required notifications are completed during assigned shifts.
- Complete eligibility assessments and follow-up assessments in designated systems.
- Ensure client information is accurate and updated from intake through discharge to support continuity of care.
- Record routine case notes and service contacts documenting client progress and services provided.
- Review reports with the care team to identify service gaps and coordinate appropriate follow-up support.
Then a note: "Specific responsibilities related to medication handling and clinical coordination may vary by site or unit depending on staffing structure, program licensure, and the presence of licensed nursing staff."
We need to include that as a duty? It's a note; we could include as a list item.
Now Qualifications: REQUIRED list:
- High School Diploma or Equivalent
- One (1) year of experience working in a caregiving, human services, behavioral health, or social services setting, or experience supporting marginalized or vulnerable populations
- Must apply for Agency Affiliated Counselor registration within 30 days of hire and obtain and maintain active registration within 90 days of hire in accordance with WAC 246-810-015; RCW 18.19.210
- First Aid/CPR certification within 90 days of hire
- Proficient level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
- Basic computer skills and the ability to learn
- Demonstrated ability to maintain a professional, empathetic, and client-centered approach when working with individuals in recovery
Preferred/Desirable:
- Experience with electronic health records (EHR) or electronic records management systems.
- Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.
- Certified Nursing Assistant certification
We could combine required and preferred into a single list, maybe separate headings? But we only have Qualifications heading; we could include both required and preferred under that.
Now Benefits: list:
- Medical
- Flexible spending
- Dental
- Vision
- Additional Coverage After 60 Days: Life, AD&D, Disability
- Other Benefits: Dependent Daycare Flexible Spending, Tuition assistance (100% for bachelor's, 50% for graduate programs), Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution), Employee recognition programs, Public transportation discount, Employee assistance program (EAP)
Also note eligibility: Benefits Eligible after 30 days of full-time employment (minimum of 30 hours/week). Additional Coverage After 60 Days.
We need to preserve that.
Compensation: "New hires start between $20.77 and $23.35 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range."
We can put that under Pay heading.
Schedule: The role is On-Call. Could include schedule: On-Call (as needed). We'll include a Schedule section with that detail.
Now we need to output HTML fragment only, no /. Use
for headings. Use
- for lists. Use
for prose. We need to decide which sections to include: About the role? Could use "About the role" for the introductory paragraph about the role? But we have "Who We Are" about organization. Could use "About the role" for the description of the role (the paragraph before duties). However we also have responsibilities separate. Might be redundant. The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose among those. We need to include sections only when posting has real, specific content for it. We have content for: About the role (maybe the mission description), Responsibilities (duties), Qualifications, Benefits, Pay, Schedule. Could also include Skills but we already have qualifications covering skills. We'll avoid thin sections. Thus sections: -
About the role
: include the paragraph(s) describing the role and organization? Actually "Who We Are" is about organization, not role. But we could put that under About the role? Might be okay. However we also have a paragraph describing what the Health Coordinator does (the first paragraph). That is definitely about the role. We'll put that under About the role. -Responsibilities
: list of duties (all the bullet points). We'll combine all duty bullets into a single- .
-
Qualifications
: list of required and preferred qualifications. -Benefits
:
- for lists. Use
- . For benefits list,
- . For pay maybe just
. We must not include boilerplate like EEO, drug-free, etc. Remove those paragraphs. We must preserve all substantive information: Who we are (mission, history, locations, numbers). What we offer: compensation range, benefits details (medical, flexible spending, dental, vision, life, AD&D, disability, dependent daycare FSA, tuition assistance, retirement plan, employee recognition, public transportation discount, EAP). Also note eligibility after 30 days full-time (minimum 30 hrs/week). Benefits after 60 days: life, AD&D, disability. What you'll do: list of duties (many). We need to capture all substantive duties. Could break into categories but we can just list as
- with each duty as