Health Compliance Associate II or Senior Associate

About the role

This role supports the company's dedication to safety, regulatory compliance, and operational excellence. At the direction of Health Compliance leaders, the DOT Associate will fulfill the established processes for the DOT drug and alcohol testing program and driver qualification files, ensuring required documentation is received and maintained for federal and state regulations, this position plays a critical role in reducing risks while maintaining workforce efficiency.

Responsibilities

• Support DOT drug and alcohol testing program
• Ensures DOT physical process is being followed
• Monitors DQF renewal deadline processes.
• Notifies leadership of third-party vendor issues
• Conduct audit process of random testing pools and ensure timely completion of all tests.
• Conducts process for KY and RI PHMSA quarterly audits ensuring testing pools are correct.
• Assist in investigations and resolutions of compliance issues related to drug and alcohol testing.
• Assist Health Compliance leaders with ensuring technical training provides annual reasonable suspicion training for supervisors and employees.
• Assist with conducting clearinghouse federal database queries and employer history checks for drug and alcohol compliance.
• Assist with audit and maintain driver qualification files to ensure alignment with FMCSA standards.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Required Education and Experience: Associate P2: Associate's degree plus 2 years of relevant work experience, or an equivalent combination of education and relevant work experience. Associate P3: Associate's degree plus 3 years of relevant work experience, or Bachelor's degree plus 1 year of relevant work experience, or high school diploma plus 5 years of relevant work experience.

Additional required qualifications include:

• Strong ability to manage data from multiple platforms and sources.
• Customer service experience in fast-paced environments.
• High attention to detail with strong organizational skills.
• Ability to multitask and work independently with minimal supervision.
• Team-oriented with the ability to collaborate effectively across departments.
• Proficiency in Microsoft Teams, SharePoint, Excel, Outlook, Word, and Adobe Professional.

Preferred Qualifications

• At least one year of experience working with DOT drug and alcohol testing programs or FMCSA compliance regulations.
• Experience in auditing processes and compliance reporting.
• Strong analytical, problem-solving, and decision-making skills.