Health Coach Care Mgmt

About the role

The Health Coach participates as a member of the care team, working within the community, providing outreach to patients with complex medical and social needs. The Health coach acts as a resource to assist patients in navigating the health system; and serves to facilitate linkage to community resources under the direction of the Care Manager and LSW. The Health Coach collaborates with the multidisciplinary team in developing and implementing the care plan. This position engages patients by ways of telephonic coaching, home visit, hospital visit, and accompanying patients to provider appointments as needed. The Health Coach facilitates adherence to treatment plan by early identification and resolution of care gaps. This position provides appointment scheduling and other clerical duties as needed and assigned by program manager or designee.

Responsibilities

• Provide telephonic coaching to patients
• Conduct home visits
• Conduct hospital visits
• Accompany patients to provider appointments as needed
• Assist patients in navigating the health system
• Facilitate linkage to community resources under direction of Care Manager and LSW
• Collaborate with multidisciplinary team in developing and implementing care plans
• Facilitate adherence to treatment plans by early identification and resolution of care gaps
• Perform appointment scheduling and other clerical duties as assigned

Requirements

• High School Diploma required; Associates preferred
• AHA BLSHCP certification required within six months of hire or transfer
• Valid New Jersey Driver’s License required
• Community Health Worker (CHW) experience preferred
• 1‑2 years of hospital clinical or physician office experience preferred
• Proficiency in Clinical Applications preferred at time of hire; skill will be required within 30‑60 days after hire (training provided)
• Ability to lift up to 50 lbs; considerable standing, reaching, and walking required
• Willingness to work in various community settings (office, patient’s home, hospital, skilled nursing facility) and travel within the community using a personal vehicle (mileage reimbursed)

Benefits

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short‑Term & Long‑Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs
• Voluntary Benefits, including Pet Insurance and more