Jobs · Customer Service · Illinois

Health Coach

Options Medical Weight Loss · Orland Park, IL · 1 mo ago
On-siteCustomer ServiceFull-time

Essential Job Functions

  • Conduct scheduled coaching visits focused on nutrition guidance, movement, stress management, habit formation, and long-term lifestyle change.
  • Build strong relationships with patients by understanding their motivations and challenges, providing personalized guidance and accountability.
  • Develop and review weekly SMART goals to support sustainable weight management, metabolic health, hormone balance, and overall wellness.
  • Maintain a strong understanding of all Options programs and services to confidently guide patients throughout their journey.
  • Collaborate with the Medical Provider and Clinic leadership to communicate patient progress and identify opportunities for additional support.
  • Monitor patient progress through body composition analysis.
  • Collaborate with the Medical Provider to communicate patient progress, barriers, and opportunities for intervention.
  • Encourage program retention through proactive follow-up and ongoing accountability conversations.
  • Maintain accurate documentation in the EMR system in compliance with HIPAA and company standards.
  • Support front desk and clinic operations as needed to ensure a seamless patient experience.
  • Adhere to all HIPAA, OSHA, and company compliance policies.

Competencies

  • Strong relationship-building and behavior change facilitation skills.
  • High energy, enthusiasm, and passion for helping people succeed.
  • Motivational, inspirational, and accountability-driven approach.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Knowledge of nutrition, weight management, lifestyle modification, and wellness principles.
  • Proficient with computer systems and EMR documentation.

Required Education and Experience

  • Bachelor’s degree in Health Sciences, Nutrition, Exercise Science, Public Health, or related field preferred.
  • 1–2+ years of experience in health coaching, wellness coaching, personal training, or a related field.
  • Experience working directly with clients or patients in a goal-oriented setting.

Preferred Education and Experience

  • Health Coach certification (NBC-HWC, NASM, ACE, or similar).
  • Experience in medical weight loss, hormone therapy, healthcare, or fitness environment.
  • Familiarity with EMR systems and clinical documentation.

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