Health & Benefits Pharmacy Placement Manager

About the role

As a Pharmacy Placement Manager, you will significantly contribute to a client’s benefits strategy through managing and/or leading the entire vendor/carrier bid, procurement, and negotiation process. While the focus area will be Pharmacy, you will have opportunities to learn the full spectrum of employer health and group benefit programs including medical, dental, life, and disability. You will interface with vendors and client teams, prepare client deliverables, and ensure quality standards are met.

Responsibilities

• Materially contributes to clients’ benefits strategies by leading the entire carrier/vendor bid, procurement, and negotiation process for clients
• Understands and articulates broader impact of placement strategies and decisions for carrier/vendor marketings (Requests for Information or Requests for Proposal)
• Applies in-depth knowledge of industry trends, available products/solutions and carrier/vendor differentiators to inform and influence clients’ placement strategies
• Manages clients’ expectation and relationships positively and effectively
• Collaborates with Client Service teams and H&B Communities of Expertise (CoEs) to communicate and deliver placement results by preparing teams for meetings or directly co-presenting in meetings
• Provides quality reviews for placement work created by the Global Delivery Centers (GDCs) and/or junior Placement colleagues
• Awards business to chosen carrier/vendor and manages declination communications to those not selected
• Maintains/cultivates strong carrier/vendor relationships to enhance WTW’s market position and brand

Qualifications

• 5+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or insurance vendor/carrier
• Intermediate/advanced knowledge of Pharmacy programs, including contracts and provisions
• Intermediate/advanced knowledge of Pharmacy vendor/carrier landscape
• Prominent ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
• Strong client service orientation and ability to manage expectations and relationships both internally and with clients
• Proven ability to identify and resolve issues with limited information and experience
• Strong written and verbal communication skills
• Self-starter attitude and ability to work independently and as part of a team
• Strong analytical, creative and integrative skills
• Ability to direct work of more junior colleagues and provide feedback
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• State Life and Health license required within 90 days of joining
• Relevant industry experience and/or Bachelor's degree in finance/math, risk management, human resources or business will be considered in lieu of industry experience