Health and Wellness Coordinator

About the role

As a Health & Wellness Coordinator at Anglicare Sydney, you will play a key role in helping residents thrive within our Retirement Villages by supporting their health, wellbeing, and independence. You will work closely with residents, families, and healthcare professionals to connect people with the services, support, and community activities they need to age confidently and remain engaged in village life.

This is a part-time permanent position based at Cobbitty Village, working onsite preferably every Monday and Wednesday from 8:30am to 4:30pm.

Responsibilities

• Build trusted relationships with residents, families, and advocates.
• Support residents to access health, wellbeing, and home care services that enable them to age in place.
• Conduct wellbeing assessments and develop individualized Health & Wellness Plans.
• Assist residents through the My Aged Care assessment and referral process.
• Coordinate referrals to appropriate care, community, and support services.
• Advocate for residents and support them to navigate changing care needs.
• Coordinate and promote a calendar of resident education sessions, wellness programs, and community events.
• Encourage participation in village activities that enhance wellbeing and social connection.
• Deliver exceptional customer service to prospective, new, and existing residents.
• Support residents through key transitions, including moving into the village and accessing care services.
• Respond to resident enquiries, emerging needs, and concerns in a timely and professional manner.
• Maintain accurate resident records and documentation within CRM systems.
• Coordinate scheduling, referrals, and service records in line with organisational requirements.
• Prepare reports and support village compliance and regulatory requirements.
• Work closely with village teams, pastoral care teams, and external service providers.
• Contribute ideas and initiatives that improve resident outcomes and village services.
• Support a culture of continuous improvement and resident-focused innovation.

Requirements

• Certificate IV in Social Work, Social Sciences, Health Management, or a related discipline (preferred).
• Experience using care management systems, CRM platforms, and Microsoft Office (a plus).
• Excellent written and verbal communication skills.
• Experience coordinating activities, events, or community programs.
• Current Driver’s License may be required.

You are a compassionate and organised professional who enjoys building relationships and helping older people live well.

Benefits

• Salary packaging: up to $15,900 of your income tax-free.
• Additional tax-free spending of up to $2,650 on accommodation, meals, and entertainment.
• Ongoing professional development and leadership training.
• Exclusive discounts to over 400 retailers.
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family.

Schedule

Part-time permanent, preferably every Monday and Wednesday from 8:30am to 4:30pm.