Health and Benefits Senior Analyst

About the role

The Senior Analyst - Account Manager, as a team member, assists in providing healthcare and group benefits solutions encompassing plan design, vendor evaluation and management, data analytics, legal compliance and employee meetings. Provides assistance with the benefits program selection and funding mechanisms to include employer versus employee contributions.

Responsibilities

• Manage the annual lifecycle of employee benefits
• Be a day-to-day client contact
• Work with team members to meet client needs, including:
• Development and/or analysis of benefits strategy
• Delivery of reporting that is used to assess benefit utilization and performance
• Answer client questions
• Work with vendors to solve employer and employee benefits issues
• Schedule, prepare for and attend client meetings, as needed
• Set up and participate in employee meetings (open enrollment, benefits fairs, etc.)
• Aid in proposal development and responding to Request for Proposals (RFPs)
• Assist other team members as needed
• Ensure internal compliance process is followed and documented as necessary

Qualifications

• 1-3 years of professional experience, ideally in employee benefits
• Bachelor’s degree in business, or relevant experience
• Advanced skills in Microsoft Office products, especially Word, PowerPoint and Excel
• Understanding of web-based client relationship systems (Salesforce), with experience in problem solving, critical thinking, and troubleshooting when issues arise
• Exceptional client relationship skills; ability to develop strong relationships quickly and maximize resources effectively to achieve goals
• Ability to effectively engage with carriers and clients to maintain renewal terms and existing business
• Strong verbal and written communication skills
• Problem solving abilities, including critical thinking and adaptability
• Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables
• Ability and willingness to travel to clients within Wyoming for periodic meetings
• Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retail Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.