Head Teller

Responsibilities

• Establishes, retains, and deepens relationships with new and existing clients.
• Provides quality service to internal and external clients through effective and professional written and verbal communication.
• Processes teller transactions and balances cash accurately and efficiently.
• Solves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments.
• Possesses strong knowledge of the platform and teller systems.
• Proactively and reactively contacts clients to identify additional banking needs to strengthen client relationships and meet cross-sell goals.
• Acts as point of contact with operations support areas in order to resolve teller transaction inquiries.
• Complies with policies, procedures, rules and regulations, and complete training requirements as warranted for the position.

Requirements

• H.S. Diploma or General Education Degree (GED) or equivalent
• 3 years experience as a Bank Teller Required/Equivalent 2 years EagleBank progressive experience
• Knowledge of Platform and Teller system
• Exhibits professionalism with internal and external customers
• General knowledge of deposit products and services
• Knowledge of banking regulations, policies, and procedures
• Strong math and computer data entry skills
• General working knowledge of MS Office products

Pay

The minimum and maximum projected hourly pay for this position is: $21.58 to $30.42.

Schedule

The success of this position is reliant on face-to-face interaction and requires 100% on-site work.