Head Pickleball Pro

Responsibilities

• Provide group and private lesson instruction for all ages 3 and up.
• Have a working knowledge of the company's operational software and be able to navigate it effectively.
• Assist with handling and troubleshooting any member concerns and billing issues.
• Work a minimum of eight (8) hours per week in an administrative capacity, assisting the Racquet Sports Manager, as needed.
• Maintain accurate and up-to-date records on all students and classes that are assigned.
• Maintain accurate attendance and class sign-up books and registration forms.
• Utilize the scheduling program to book and re-book clients.
• Utilize the commission/payroll system to ensure commissions are paid accurately and on time.
• Cultivate new/existing member business through presentations, cold calls to past participants, and community awareness.
• Promote, develop, and "grow the game" in the area.
• Invite a minimum of 8 people per month to participate in upcoming league/class or social activities.
• Assist management in organizing and executing social and competitive PB events for both juniors and adults.
• Assist management in organizing and executing in-house tournaments.
• Assists members by answering all questions courteously and in a timely fashion.
• Immediately notify supervisor of problems or potential problems as they arise.
• Available to instruct a minimum of 30 hours per week.
• Ability to cross-teach in tennis is preferred and will be assigned by the Racquet Sports Manager as needed.
• Report all weekly critical numbers to the Racquet Sports Manager.
• Attend and participate in regular Service Game training sessions as directed by the supervisor.

Requirements

• USAPA member
• RSPA Pickleball Certification, PPR, or IFP Academy Certification
• Minimum of three to four years of college education preferred
• First Aid/CPR Training
• Minimum of 2 years teaching experience
• Customer Service Skills required
• Excellent organizational skills
• Ability to manage multiple tasks
• Must be able to work extra hours, weekends, and holidays if needed
• Proven track record of accountability and integrity
• Familiar with various teaching tools needed to carry out principle responsibilities
• Ability to play and teach pickleball requiring standing, running, directional movements, swinging of racquet and holding of multiple tennis balls for at least 8 hours straight per day