Head of Underwriting (MALPB)

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

About the role

The Senior Manager of Underwriting, with a background in payments and/or financial analysis, serves as a cornerstone of our Atlanta risk operations. This is a high-impact, individual contributor role designed for a seasoned expert who thrives on technical complexity and strategic autonomy. In this dual-faceted position, you will own the underwriting lifecycle of strategic enterprise merchants, navigate complex business models, credit exposure, and scheme rules. Simultaneously, you will serve as the Head of Underwriting for Checkout’s Merchant Acquiring Limited Purpose Bank (MALPB).

Responsibilities

• Develop and implement the underwriting and onboarding strategy for Checkout’s Merchant Acquiring Limited Purpose Bank, ensuring alignment with local regulatory requirements and global standards.
• Own the underwriting lifecycle for complex enterprise applications, focusing on deep-dive analysis of Business Models, Credit Exposure, and Financial Statements.
• Represent Underwriting in high-stakes external calls and meetings with third parties, including the regulator, auditors, and card schemes.
• Mitigate micro and macro risks for high-value merchants in complex, high-risk sectors such as travel, ticket and events, gambling, and securities.
• Exercise ultimate oversight over decisions made by Risk Operations and identify systemic recommendations to improve the merchant onboarding experience.
• Foster a culture of collaboration by partnering with the Commercial team and representing Underwriting in customer calls to drive creative solutions.
• High-grade the technical skills of junior team members through training initiatives on business model and credit analysis in line with internal policy.

Requirements

• Sector Authority: 8+ years of deep-domain experience in merchant underwriting, with a proven track record of expert business model assessment and identification of credit risk exposure.
• Financial Mastery: Expert-level proficiency in analyzing profit and loss, balance sheets, and cash flow statements for enterprise customers.
• Regulatory Sophistication: Strong command of Customer Due Diligence (CDD), KYC, and KYB frameworks within a regulated banking or fintech environment.
• Strategic Judgment: A demonstrated ability to balance risk and reward, making sound, autonomous decisions that protect the company while enabling commercial growth.
• Executive Communication: Exceptional written and interpersonal skills with the "gravitas" to lead customer calls and influence internal senior management.
• Leadership Readiness: A passion for coaching and a desire to transition from an elite individual contributor into a people leader as the Atlanta hub expands.
• Culture Carrier: Leading by example, you will demonstrate our core Values and live out our Operating Principles in everything you do.

Qualifications

• Customer First and One-Team Mentality: Adopt a ‘customer first’ mindset to deliver creative solutions for our merchants and contribute to cross-team collaboration and building a ‘One Team’ culture.

Skills

• Technical expertise in merchant underwriting and financial analysis.
• Strong understanding of regulatory frameworks and compliance requirements.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.

Benefits

Our benefits package includes:

• Competitive compensation and equity options.
• Flexible work arrangements.
• Health, wellness, and retirement benefits.
• Professional development opportunities.
• Employee recognition programs.

Pay

Compensation is competitive and commensurate with experience.

Schedule

This is a full-time position.