Head of Technical Program Management - Banking
The Head of Technical Program Management, Banking role at Mercury involves overseeing the bank charter and governance work, sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams. This position will define the Technical Program Management (TPM) operating system for the banking organization, including rituals, tooling, reporting, and standards.
Responsibilities
Own the program for Mercury's bank charter and governance work: sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams.
Define the TPM operating system for the banking org: rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast.
Build automation and agentic flows to run programs with efficiency and high quality.
Build and run executive-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most.
Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions.
Build, manage, and develop a team of TPMs while directly running select program areas.
Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer.
Operate with the auditability and documentation rigor that regulated, governance-heavy work demands.
Requirements
10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs.
A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with eng leaders.
Experience in regulated industries; fintech or banking strongly preferred.
A track record of building program management functions or operating systems, not just running individual programs.
Exceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manage.
A solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behind.
Qualifications
Nice to have: Experience at a fintech operating on (or building toward) its own banking infrastructure.
Benefits
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $269,700 - $337,100 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $242,700 - $303,400 USD
CBC employees (any location): CAD 254,900 - 347,800
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.