Head of Talent Operations & Strategy

Talent Acquisition is dedicated to ensuring that teams at Asana have the people they need to achieve their goals. As a product-driven organization, we hire the people who build Asana, the people who support our users, and the people who tell our story in the market. All human progress comes down to teamwork—and we work with the entire company to enable teamwork by building our own team. We work as a team to get to know the whole person, to communicate our values, and to ensure that candidates are well-informed and delighted throughout the process. Recruiting is a company-wide effort and responsibility, and we encourage all Asanas to adopt the motto “Always Be Recruiting.”

About the role

As the Head of Talent Acquisition Operations & Strategy, you will lead a team of program managers and talent acquisition professionals to maximize efficiency, enablement, and excellent planning for recruiting at Asana. In partnership with cross-functional leaders globally, you will oversee headcount management, recruiting enablement, objective assessment, talent marketing, candidate experience, and recruiting insights. You will be responsible for driving operational excellence within the Talent Acquisition team to enable the timely delivery of business objectives through high-quality hiring.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner.

Responsibilities

• Partner closely with executive leadership and People Team leaders to understand business priorities & objectives; help build a high-impact, max-velocity hiring strategy that addresses key gaps between the talent in place today and the talent required to drive business success.
• Drive continuous improvement of talent acquisition systems and workflows, streamlining the end-to-end hiring process, from headcount approval through offer execution, ensuring speed, consistency, and positive stakeholder experience.
• Help define, design, and iterate on a TA roadmap to support the recruitment of high-impact, diverse Asanas to deliver on our mission.
• Leverage data to identify trends, pain points, and key drivers of TA’s ability to deliver on KPIs and OKRs, scoping frameworks and solutions to unblock the team.
• Build a TA capacity model informing optimal allocation of resources to meet hiring needs across Asana’s teams.
• Oversee a best-in-class talent marketing strategy, positioning Asana as an employer of choice and bolstering the pipeline from our inbound and referral channels.
• Support the strategy for the Candidate Care (coordination) team, ensuring both a seamless experience for candidates and interviewers.

Requirements

• 8+ years of experience in Talent Acquisition and 4+ years managing TA Operations.
• Demonstrated experience partnering with senior-level stakeholders on company-wide initiatives.
• Have effectively driven change management initiatives across an entire organization and inspire a culture of shared accountability.
• Data-driven approach to decision-making that leads to increased operational effectiveness & efficiencies.
• History of innovative and scaled approaches to planning and team enablement.
• Demonstrated passion and ability for leading, motivating, and coaching teams.
• A business mindset and understanding of how your impact in talent directly translates to the greater success of the organization.
• Familiarity with talent operations tooling and tech stack (Brighthire, Gem, Tableau, Greenhouse).
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

Pay

For this role, the estimated base salary range is between $186,000 - $218,700 USD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits.

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family-building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations.

Schedule

This role follows an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner.