Head of Supply Planning, North America
H&M · New York, NY · 3 wk ago
On-siteOTHR$252k–$328k/yrFull-time
Job Description
A Day in the Life
- Driving Business Performance Through End-to-End Supply Planning
- Lead the totality of Supply Planning activities across the Continent, ensuring planning decisions effectively support business goals, customer expectations, and market needs.
- Deliver strong and sustainable business results through efficient, agile, and commercially relevant supply planning execution across all markets.
- Own and steer the end-to-end planning process from demand translation and buy quantification through allocation, replenishment, and inventory optimization.
- Drive high availability, healthy inventory levels, stock efficiency, and strong sell-through performance while balancing profitability and customer experience.
- Proactively identify business risks, opportunities, and structural challenges, translating insights into actions that improve performance and strengthen future readiness.
- Drive alignment across teams and peers through collaborative leadership, exceptional communication skills, and the ability to navigate complexity with clarity, confidence, and speed.
- Communicate clearly and effectively across all organizational levels, translating complexity into actionable direction and ensuring strong stakeholder engagement and understanding.
- Partner closely with Global Supply Planning to enhance systems, planning tools, governance, and process effectiveness to support long-term business growth.
Qualifications
- 10+ years of experience within Supply Planning, Commercial Planning, Supply Chain, or related business functions in retail.
- Proven track record of delivering strong and sustainable business results in complex, fast-paced, multi-market organizations.
- Strong senior leadership profile with demonstrated success influencing business direction and leading through complexity and transformation.
- Exceptional communication, stakeholder management, and influencing skills, with the ability to build trust and alignment across senior leaders, peers, and teams globally.
- Strong strategic and forward-thinking leadership capabilities with the ability to translate business strategy into operational execution and measurable outcomes.
- Demonstrated success leading large teams and driving performance through collaboration, accountability, and strong people leadership.
- Strong commercial mindset with deep understanding of customer needs, market dynamics, inventory optimization, and operational efficiency.
- Proven ability to lead through complexity, prioritize effectively, and drive alignment and decision-making across multiple stakeholders.
- Strong focus on both the “what” and the “how” — consistently delivering results while fostering collaboration, inclusion, and strong values-based leadership.
- Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Business Administration, Economics, or a related quantitative field.