Head of Service, Crimson Rise
About the role
Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert‑led guidance and proven, data‑driven strategies. Crimson students are 7× more likely to get into the Ivy League than their peers, and we were recently featured on the front page of the Wall Street Journal. Crimson uniquely combines former Ivy League and Top 20 admissions officers, professors and PhD teaching fellows, past ISEF winners and judges, and capstone project mentors to support students’ research, competitions, and leadership initiatives. Backed by Tiger Global, Heal Partners, IceHouse Ventures, and Movac, we closed a USD $40M Series D round at a USD $640M valuation and operate across 21 markets worldwide. As we expand Crimson Rise (our 0‑14 years division), we seek an exceptional operator and educator to own service execution, build scalable systems, and lead a visionary team impacting global education standards. The Rise Team includes over 20 full‑time staff and dozens of part‑time staff across five continents, comprising educators, innovators, artists, athletes, researchers, and advocates who believe every student deserves a personalized education experience. As Head of Service, you will translate Rise’s product vision into operational infrastructure—designing KPIs, training frameworks, onboarding systems, and technical support that enable a globally distributed team to deliver excellent service to