Head of Schwab Asset Management Operations Technology

About the role

The Director of Asset Management Operations Technology is a senior leadership role responsible for the strategy, delivery, and day-to-day operational integrity of technology platforms spanning the full investment operations lifecycle. This individual serves as the primary technology owner for a complex, multi-vendor ecosystem that includes platforms from BlackRock, Vestmark, State Street, SS&C Technologies, and other leading providers.

Responsibilities

• Oversee STP (straight-through processing) rates, trade exception management, and end-of-day reconciliation between order management and downstream accounting systems.
• Drive integration of new asset classes, funds, and trading strategies into OMS/PMS infrastructure.
• Manage platforms supporting real-time portfolio construction, compliance monitoring, and pre-trade/post-trade risk analytics.
• Partner with risk and portfolio management teams to enhance exposure reporting, factor analytics, and scenario analysis capabilities.
• Own the technology strategy and operations for fund accounting and ABOR platforms; ensure accurate NAV calculation and timely book close processes.
• Oversee multi-currency accounting, complex instrument pricing, and corporate actions processing across mutual funds, separate accounts, and alternative investment vehicles.
• Partner with fund finance and controllers to ensure accounting system outputs meet GAAP/IFRS requirements and support audit processes.
• Manage custodian and fund administrator technology interfaces drive reconciliation of positions, cash, and NAV across all counterparties.
• Own the technology infrastructure supporting client and investor reporting, including customized performance reports, account statements, and regulatory disclosures.
• Persistently monitor SLAs, KPIs, and operational metrics for system uptime, processing throughput, and incident resolution across all platforms.
• Lead large-scale technology transformation programs including platform migrations, cloud modernization, and regulatory-driven enhancements.
• Define and monitor SLAs, KPIs, and operational metrics for system uptime, processing throughput, and incident resolution across all platforms.
• Own critical incident management and escalation; ensure timely root cause analysis, remediation, and post-incident review.
• Oversee end-of-day, end-of-month, and end-of-year processing cycles across accounting, performance, and reporting platforms.
• Lead the development and implementation of a multi-year technology roadmap for middle and back office platforms, balancing strategic innovation with operational stability.
• Evaluate vendor relationships with BlackRock, Vestmark, State Street, SS&C Technologies, and other key platform providers; lead contract negotiations, SLA management, and escalation resolution.
• Establish and enforce technology governance standards including change management, release management, and architectural review.
• Ensure all platforms comply with applicable regulatory requirements (SEC, CFTC, FINRA, and global equivalents).
• Maintain and enhance Business Continuity Planning and Disaster Recovery capabilities for all critical middle and back office systems; conduct periodic testing and recovery exercises.
• Drive data governance and data quality initiatives across the platform ecosystem; partner with compliance and internal audit on control testing.

Requirements

• 15+ years of progressive experience in technology and operations within asset management, investment banking, or related financial services; with significant exposure to both middle and back office functions.
• 7+ years of people leadership, including management of managers and teams of 50+ individuals across multiple functional areas.
• Demonstrated expertise across the investment operations lifecycle: trade management, portfolio accounting, performance measurement, regulatory reporting, and client reporting.
• Hands-on experience with two or more of the following platforms: BlackRock Aladdin, Vestmark, State Street Alpha, SS&C Geneva/Advent, SimCorp, Charles River, Eagle Investment Systems, Bloomberg AIM, , or FactSet.
• Proven track record managing complex, multi-vendor technology environments and large-scale vendor contracts ($10M+).
• Experience delivering large-scale technology programs ($5M–$20M+ budgets) on time and within scope in an Agile environment.
• Deep knowledge of accounting standards (GAAP/IFRS), performance measurement (GIPS), and regulatory reporting frameworks relevant to asset management.
• Meaningful exposure to applied AI or ML in a production financial services environment—either as a sponsor, product owner, or hands-on technical contributor; ability to engage credibly with data scientists and ML engineers.
• Ability to evaluate AI vendor claims, guide ML engineering teams, and translate AI capabilities into measurable operational outcomes.
• Strong understanding of multi-asset class instrument types including equities, fixed income, derivatives (listed and OTC), alternatives, and real assets.
• Bachelor’s degree in Computer Science, Finance, Engineering, or a related field; or equivalent practical experience.

Qualifications

• Preferred MBA or Master’s degree in a relevant discipline.
• CFA, FRM, CAIA, or PMP certification is a plus.
• Experience with front-to-back operating model transformations (e.g., State Street Alpha, Aladdin end-to-end implementations).
• Experience with cloud migration of financial data and application platforms (AWS, Azure, or GCP); familiarity with Snowflake, Databricks, or similar data platforms.
• Exposure to alternatives administration platforms (Advent Geneva for hedge funds, Yardi, MRI, or similar for real assets).

Skills

• Strategic vision and hands-on technical credibility in applied AI.
• Deep domain expertise across middle and back office workflows.
• Leadership and management experience.
• Technical proficiency with relevant platforms.
• Regulatory compliance and risk management.

Benefits

At Schwab, we offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan.
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions.
• Paid parental leave and family building benefits.
• Tuition reimbursement.
• Health, dental, and vision insurance.

Pay

TBD

Schedule

Hybrid Work and Flexibility