Head Of Sales

About the role

An OTC Head of Sales contributes to AHF's mission by presenting a friendly, helpful face to shoppers, donors, people seeking testing or pharmacy patrons. Within their duties of ringing up sales and answering customers’ questions, this position has the opportunity to give standout service that enhances the reputation of AHF and encourages customers to return to an OTC and recommend it to others. In addition, better sales performance will increase AHF's ability to serve more clients.

Responsibilities

• Precision in the handling of cash and credit purchases to protect AHF and maximize the revenue from the store.
• Enhance the experience of other OTC employees by being friendly and helpful and by offering to give them a helping hand when they need it.
• Give feedback to their manager about how service could be improved to allow the team member to enhance their contribution.
• Adapt to various situations with ease and be flexible to add consistent value to the OTC Team.

Qualifications

The ideal candidate will have a strong background in retail sales, excellent customer service skills, and the ability to work independently and as part of a team. Proficiency in cash handling and credit transactions is essential. A positive attitude and a willingness to learn are also required.