Head of Revenue Operations
Novellia · New York, NY · 1 mo ago
On-siteManagement$140k–$170k/yrFull-time
What You'll Do
- GTM planning and forecasting: Translate commercial goals into operational plans including territory design, quota setting, pipeline coverage targets, and headcount modeling.
- Own annual, quarterly, and monthly revenue planning cycles, and build the operating rhythm that gives leadership real-time visibility into bookings, pipeline health, and forecast attainment.
- Manage the architecture, administration, and optimization of Novellia's CRM (HubSpot), sales engagement, reporting, and analytics tools. Ensure data quality, system reliability, and strong user adoption across the commercial team.
- Develop and maintain sales playbooks, account prioritization frameworks, stage definitions, and qualification standards that support complex enterprise sales into pharma and biotech.
- Build onboarding infrastructure that helps new team members ramp quickly.
- Create structure around enterprise contracting, deal reviews, pricing workflows, data licensing arrangements, and revenue tracking. Partner with finance and legal to ensure operational rigor throughout the deal lifecycle.
- Serve as the connective tissue between sales, client solutions, growth, marketing, and finance. Own the lead-to-revenue process, attribution frameworks, and renewal and expansion operations.
- Define what the Revenue Operations function needs to look like at the next stage of growth and have a clear recommendation on team structure and hiring.
What Success Looks Like In Your First 12 Months
- HubSpot is clean, consistently used, and trusted as the single source of truth for commercial data across the team.
- Leadership has a reliable weekly forecast they can bring to the board, with pipeline coverage, stage progression, and revenue attainment tracked in real time.
- Sales, client solutions, growth, and marketing are operating off a shared revenue motion with clear handoffs, attribution, and accountability at each stage.
- The commercial team is closing deals faster and with less friction because the right processes, playbooks, and tooling are in place.
- You have assessed what the RevOps function needs to look like at the next stage of growth and have a clear recommendation on team structure and hiring.
Benefits And Perks
- Medical, dental, and vision coverage
- 401(k)
- Flexible time off
- Wellness stipend
- Up to 12 weeks parental leave