Head of Product and Design

Responsibilities

• Own and manage the global roadmap for Morningstar’s Individual Investor group products
• Ensure there is a focus on delivering positive outcomes for our customers by being their chief advocate
• Partner with engineering group to drive execution and ensure product managers and designers are providing a high degree of support to counterparts
• Grow and evolve the teams’ processes and practices around the use of user research, product testing, and iterative agile development
• Create a higher performing team through regular feedback, development plans, coaching, goal setting, recurring 1v1s and performance conversations
• Define and report regularly on success metrics measuring customer satisfaction, product engagement and business impact
• Build relationships with other Morningstar business product teams across the company to help identify cross-team collaboration opportunities
• Achieve customer satisfaction and financial growth and goals

Requirements

• 10+ years of product management experience with a strong customer-focused mindset
• 5+ years leading and managing product management and/or design teams
• 5+ years working with direct-to-consumer software products
• Experience working closely with business & marketing partners
• Comfort and experience managing teams distributed globally
• Skilled communicator, comfortable with delivering presentations and providing clear written communication
• Natural collaborator
• Strategic and entrepreneurial thinker who knows the details matter
• Familiarity with investing a must