Head of Pre-Sales & Solutions

About the role

The Director, Pre-Sales Solutions will build and run the GTM-focused Solutions Attorney team that partners directly with Sales to drive revenue in complex, high-stakes deals. They will own the team's staffing model, triage process, and operating rhythm, ensuring every pitch delivers tailored, high-impact demonstrations of GC AI's value to legal teams.

Responsibilities

• Build and scale the GTM Solutions team, including hiring, coaching, and developing Solutions Attorneys and Specialists across enterprise and mid-market segments.
• Own the staffing and resource allocation model, maintaining alignment ratios that flex by segment (e.g., Enterprise vs. Strategic AEs) and geographic coverage to match sales team growth.
• Design and enforce the deal triage process, implementing a formalized intake SOP so every sales support request is qualified, prioritized, and resourced based on deal size and complexity.
• Partner with Sales leadership to align Solutions coverage with pipeline priorities, forecast resource demand, and ensure the team is deployed against the highest-impact opportunities.
• Raise the bar on demo quality and technical depth, ensuring Solutions Attorneys deliver tailored demonstrations grounded in prospect-specific legal workflows, not generic feature tours.
• Create the feedback loop between Solutions and Sales, briefing reps on technical workflows before meetings and ensuring Solutions receives full prospect context before every call.
• Drive team development, assigning junior team members to mid-market deals for hands-on training while deploying senior attorneys on complex enterprise pitches.

Requirements

• 5+ years managing a Solutions Engineering, Sales Engineering, or Pre-Sales team at a high-growth SaaS company.
• Track record of scaling a pre-sales function alongside a rapidly growing sales organization.
• Experience designing and operationalizing resource allocation models, triage processes, and team operating rhythms.
• Strong cross-functional partnership skills, with demonstrated ability to build trust and operating cadence with Sales leadership and AEs.
• Excellent communication and coaching ability, with a hands-on approach to developing talent at multiple experience levels.

Nice to have

• Background in AI, legal tech, or workflow automation products.
• Familiarity with enterprise sales cycles involving security reviews, procurement, and multi-stakeholder evaluation.
• Experience at a company that scaled from Series A/B through Series C+ growth stages.