Head of Portfolio Architecture, Group Benefits

Key Responsibilities

• Portfolio Architecture Leadership
• Drive architecture across multiple value streams within the business unit, ensuring cohesive, end-to-end design across platforms, products, and capabilities.
• Own BU target state, portfolio roadmap, BU architecture priorities, investment influence, and architect leadership within the BU.
• Shape and advance modern platform architecture, including cloud, data, and AI capabilities, to enable scalable, secure, and future-ready solutions.
• Improve engineering productivity and delivery speed by defining architecture patterns, standards, and operating structures that enable teams to execute effectively at scale.
• Define and own the BU target-state architecture and portfolio-level roadmap aligned to enterprise architecture standards and insurance business strategy.
• Work with Principal Solution Architect on scalable patterns for the BU; Principal Enterprise Architect on enterprise alignment and cross-BU tradeoffs.
• Serve as the primary architecture advisor to the BU Head of Digital & Technology, influencing technology strategy, investment decisions, and transformation priorities.
• Ensure alignment of BU architecture, strategy and technology to Enterprise Architecture and strategy.
• Shapes enterprise architecture direction indirectly by contributing to standards, influencing investment decisions, and advocating for cross-business solutions through architecture governance and leadership forums.
• Translate insurance business objectives into capability-driven architectures, including product, corporate systems, underwriting, policy, claims, billing, and customer engagement platforms.
• Ensure architectural alignment across modernization initiatives, new product launches, regulatory programs, and operational efficiency efforts.
• Manage a team of Solution Architects supporting the BU Investment & Roadmap Influence
• Influence strategic investments across: Core insurance platforms (policy administration, claims, billing), Data, analytics, and AI (pricing, underwriting, fraud detection, customer insights), Digital and omni-channel customer and distributor experiences, Integration, APIs, and ecosystem enablement (partners, reinsurers, vendors), Corporate Systems (HR, Legal, Finance, Investments).
• Balance near-term delivery commitments with long-term architectural sustainability.
• Identify opportunities to reduce technical debt, improve platform reuse, and accelerate time-to-market for insurance products.
• Identify opportunities that drive reuse, simplification, and consistency across business units, not just within the portfolio.
• End-to-End Business Unit Insurance Architecture Ownership
• Drive holistic architecture across: Insurance business processes and value streams, Core and surrounding application ecosystems, Insurance data domains (policy, claims, customer, product, financial, actuarial), Integration and event-driven architectures, AI/ML use cases for underwriting, claims automation, fraud, and personalization, Digital experiences for customers, agents, brokers, and internal users.
• Ensure all solutions meet regulatory, risk, security, privacy, and resiliency requirements (e.g., NAIC, SOX, SOC, data privacy).
• Promote cloud-native, API-first, data-centric, and AI-enabled patterns where appropriate.

Required Qualifications & Experience

• 12+ years of experience in technology and architecture roles, with significant experience in the insurance industry.
• Proven experience as a Portfolio, Domain, Product or Enterprise Architect in a large, regulated insurance or financial services environment.
• Deep understanding of insurance operations and systems, including policy administration, underwriting, claims, billing, and distribution.
• Deep understanding of Corporate system (HR, Legal, Finance and Investments).
• Strong expertise in end-to-end enterprise architecture, including business, application, data, integration, AI, and digital domains.
• Experience influencing CIO-level and executive stakeholders on technology strategy and investment decisions.
• Strong understanding of cloud platforms, modern integration patterns, data platforms, and AI capabilities applied to insurance use cases.
• Solid knowledge of insurance regulatory, risk, and compliance requirements.