Head of People & Culture

About Posh

Founded by event organizers who were frustrated with the growing loneliness epidemic and the tools available to build their own event brand, Posh is a platform enabling anyone to build an IRL community based on shared interests. In just 6 years, Posh has grown to a team of 70, expanded to 8M+ users, secured $70m in venture funding, and facilitated over $350M in transactions.

About the Role

This is a true player-coach role reporting directly to the CEO. You will set the cultural and people strategy for the company while personally owning the operational machinery underneath it: performance management, employee relations, compensation and benefits, payroll, compliance, and the policies and agreements that keep a fast-scaling NY-headquartered company running cleanly.

• Own the full employee experience; shaping a culture that pairs an extremely high performance bar with the trust, psychological safety, and stability that empowers great people to do the best work of their careers.
• Design and run the rituals, programs, recognition, and internal communications that make Posh's Guiding Principles come to life in the day-to-day.
• Own team sentiment end-to-end: engagement surveys, leadership reviews, and pulse checks — and turn what you hear into visible action the team can feel.
• Design and implement a best-in-class performance management system, including clear expectations from day one, career ladders, structured review cycles, and a fair, consistent performance improvement process.
• Coach managers and senior leaders on feedback delivery, communication, and team health; act as a trusted, confidential advisor to employees at every level.
• Establish and collaborate with the Culture Lead (your direct report) on the team-building programming, off-sites, and internal events that make an in-person company worth showing up for.

People Operations & Compliance

• Own day-to-day people operations: payroll, benefits administration, HRIS, PTO, leaves of absence, and workers' compensation.
• Collaborate with our counsel to draft, manage, and maintain employment agreements, offer letters, severance agreements, and company policies.
• Ensure full compliance with NY State and NYC employment law, as well as federal and multi-state requirements as we grow.
• Collaborate with the Director of Talent on compensation strategy: leveling, benchmarking, equity education, and benefits packages that stay competitive with the best companies in tech.
• Handle sensitive employee relations matters with empathy, confidentiality, sound judgment, and rigorous documentation.
• Collaborate with leadership on headcount planning and org design that maximizes talent density in line with company goals.

What You'll Learn & Achieve

• Own company culture as a system, not a slogan: design and run the rituals, programs, recognition, and internal communications that make Posh's Guiding Principles come to life in the day-to-day.
• Build a culture of psychological safety alongside a high performance bar — where feedback is direct and constructive, people feel safe to surface problems early, and hard decisions are communicated with clarity and humanity.
• Own team sentiment end-to-end: engagement surveys, leadership reviews, and pulse checks — and turn what you hear into visible action the team can feel.
• Own onboarding and offboarding as cultural moments — ensuring new hires ramp with clarity and departures are handled with dignity, consistency, and clear communication to the team.
• Establish and collaborate with the Culture Lead (your direct report) on the team-building programming, off-sites, and internal events that make an in-person company worth showing up for.
• Own onboarding and offboarding as cultural moments — ensuring new hires ramp with clarity and departures are handled with dignity, consistency, and clear communication to the team.
• Own onboarding and offboarding as cultural moments — ensuring new hires ramp with clarity and departures are handled with dignity, consistency, and clear communication to the team.

Who You Are

• You believe in the importance of real-world human connection and are passionate about our mission to help the world connect more meaningfully in real life.
• You have 8+ years of progressive People/HR experience at high-growth technology companies, including experience as the senior-most people leader (or #2) at a company scaling from ~50 to 200+ employees.
• You are genuinely dual-threat: you hold strong, battle-earned opinions on culture AND you have personally owned the unglamorous operational core of HR — payroll, benefits, employment and severance agreements, compliance, and employee relations.
• You don't need an HRBP underneath you to function.
• You have deep working knowledge of New York State and NYC employment law and experience partnering with employment counsel.
• You have a strong viewpoint on what makes a high-performing company culture.
• You have designed and implemented performance management frameworks, career ladders, and performance improvement processes that raised the bar while building trust.
• You have earned a reputation as a trusted team resource: employees confide in you because your confidentiality and judgment are beyond question.
• You can effectively drive decision-making at all levels of the organization and are unafraid to respectfully challenge the CEO and leadership team when the culture demands it.
• You have an intense interest in organizational psychology and a track record of turning low-morale moments into high-trust, high-performance chapters.
• You have an entrepreneurial mindset and are willing to roll up your sleeves to get the job done.
• You are a strategic and analytical thinker with strong communication skills, and you lead with data while delivering with soul.

Compensation Range

$230K - $250K