Head of People

Job Summary

FamilyWell Health is seeking a Head of People to build and scale our people function as our first full-time People leader. This role will be foundational in establishing the HR infrastructure, compliance systems, and talent processes required to support a rapidly scaling, multi-state clinical and operational workforce.

Qualifications

• 8+ years of progressive HR/People leadership experience, including at least 2+ years building a People function largely from scratch at an early-stage or high-growth startup
• Working knowledge of multi-state employment law and worker classification sufficient to identify issues and know when to loop in outside counsel, including exposure to strict/ABC-test states
• Experience designing compensation bands and partnering with Finance on comp strategy and budget
• Track record of evaluating, scaling, or implementing HRIS/people systems and foundational HR infrastructure (handbook, policies, onboarding) at a growing organization
• Strongly Preferred: Experience in healthcare services, behavioral health, or a multi-site/multi-state clinical workforce environment; Familiarity with the interplay between HR and clinical credentialing/licensure functions; Experience operating within a PE- or VC-backed company; SHRM-CP/SCP or equivalent HR certification; Experience building recruiting infrastructure and leading talent acquisition in a fast-scaling org

What You'll Do

• Evaluate FamilyWell's existing HRIS against the organization's scaling needs and lead any transition or expanded implementation required
• Refine and expand FamilyWell's existing employee handbook and policy library as the company scales into new states and service lines
• Design and document HR processes for a mixed W-2/1099, multi-state, clinical + non-clinical workforce
• Own compensation strategy and banding, partnering with Finance on benchmarking and budget alignment
• Administer employee benefits and manage broker/vendor relationships
• Manage multi-state employment compliance, including worker classification and ABC-test exposure across expansion states, partnering with outside counsel and conducting independent research as needed
• Partner with Finance and outside counsel on ERISA, payroll controls, and regulatory risk
• Build scalable recruiting infrastructure and processes to support FamilyWell's active hiring needs across clinical and corporate roles
• Partner with hiring managers on org design, headcount planning, and leveling as the company expands into new states and service lines
• Own the candidate experience from requisition through offer
• Design and roll out a performance management framework (goal-setting, reviews, feedback cycles)
• Own employee relations, investigations, and performance improvement processes
• Build culture and engagement practices suited to a fully distributed, mission-driven team
• Serve as a trusted advisor to the executive team on organizational design and people strategy

What You'll Do

• Compensation, Benefits & Compliance
• Own compensation strategy and banding, partnering with Finance on benchmarking and budget alignment
• Administer employee benefits and manage broker/vendor relationships
• Manage multi-state employment compliance, including worker classification and ABC-test exposure across expansion states, partnering with outside counsel and conducting independent research as needed
• Partner with Finance and outside counsel on ERISA, payroll controls, and regulatory risk

Benefits

• Mission-Driven Work: Join a team transforming women's mental health care and improving lives every day
• Growth Opportunity: Help build and scale financial operations at a Series A company with significant expansion ahead
• Exceptional Team: Work alongside passionate, mission-aligned colleagues, including clinical leaders from Harvard, Johns Hopkins, and top health systems
• Competitive Compensation: Base salary commensurate with experience, plus equity, comprehensive benefits, and 401(k)
• Flexibility: Remote-first role with occasional in-person collaboration (approximately 1–2 times per month)
• Impact: Your work directly enables thousands of women to access life-changing mental health care

Our Values

• Empathy First: We lead with compassion for the women and families we serve
• Evidence-Based: We're committed to proven clinical models and data-driven decision making
• Equity & Access: We believe all women deserve high-quality, affordable mental health care
• Collaboration: We work as one team across clinical, operational, and business functions
• Continuous Learning: We embrace feedback, iterate quickly, and constantly improve