Head of Order to Cash

About The Role

We are looking for an experienced Order to Cash Lead to own and scale our end-to-end billing operations across both enterprise subscription and consumption-based (usage) billing models. This role is critical in ensuring accurate, timely, and compliant billing while driving operational excellence across the entire Order-to-Cash (O2C) lifecycle. The ideal candidate is a hands-on billing operations leader with deep expertise in enterprise SaaS billing, usage-based billing, and financial operations.

Responsibilities

• Own and scale end-to-end billing operations across enterprise subscription and consumption-based billing models
• Ensure accurate, timely, and compliant billing
• Drive operational excellence across the entire Order-to-Cash (O2C) lifecycle
• Partner closely with Revenue Operations, Revenue Accounting, Sales Operations, Deal Desk, Product, Engineering, Customer Success, and Finance to build scalable processes that support rapid business growth
• Support external financial audits
• Implement strong internal controls
• Work in SOX-compliant environments

Qualifications

• Deep expertise in enterprise SaaS billing, usage-based billing, and financial operations
• Experience supporting external financial audits
• Experience implementing strong internal controls
• Experience working in SOX-compliant environments

Why Fireworks?

• Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving
• Build What's Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally
• Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results
• Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation

Pay

Compensation Range: $210K - $230K