Head of Operations / Fund Middle Office - US

About the role

This role is one of the four foundational roles that we are hiring for to establish Infra One's US operating platform. These are not narrow, siloed functions. Each role is an architect of the Infra One US operating system—building the regulatory, operational, and financial infrastructure that will enable dozens of GPs to scale with confidence.

Responsibilities

• Investor Onboarding & Administration

• Design and execute KYC/AML procedures: investor verification, beneficial ownership documentation, sanctions screening, ongoing monitoring.
• Maintain investor registers: track admissions, capital commitments, account statuses, and investor contact information.
• Collapse investor closings: collect signatures, wire instructions, tax forms (W-8BEN, W-9, etc.), and data entry.
• Produce investor notices, capital call communications, and distribution instructions; ensure timely and accurate delivery.

• Trade Capture & Reconciliation

• Establish procedures for capturing investment decisions from GPs and translating them into fund accounting entries.
• Reconcile trade data between GPs, fund accounting, custodian, and investor records; flag discrepancies daily/weekly.
• Maintain position databases and update them as investments are made, marked, exited, or distributed.
• Collapse with fund accounting on cutoff, accruals, and performance metrics.

• Data Governance & Process

• Design data entry standards, naming conventions, and error prevention procedures.
• Establish backup and disaster recovery procedures for critical operational data.
• Build repeatable onboarding checklists for new GPs: investor admissions, legal documentation handoffs, position tracking setup.
• Collapse with IT on operational systems and data security.

• Stakeholder Management

• Interface with GPs on investor admissions, trade confirmations, and any operational questions.
• Collapse with custodians on asset positioning, confirmations, and month-end reconciliation.
• Support the CCO on compliance evidence gathering (investor records, approvals, decision logs).
• Support fund accounting on investor reporting data and K-1 preparation.

• Vendor Coordination

• Manage relationships with third-party service providers: custodians, auditors, tax advisors.
• Sustain service levels are met and escalate any issues to the MD.

Requirements

• 6–12 years of operations/middle office experience at a PE firm, hedge fund, venture platform, or fund administrator.
• Hands-on experience with investor onboarding, KYC/AML, and investor register management.
• Strong knowledge of fund operational workflows: trade capture, reconciliation, and position tracking.
• Prior experience managing 2+ funds simultaneously and coordinating across investment, accounting, and compliance teams.
• Exposure to fund administration platforms and workflow management tools.

Qualifications

• FINRA Series 7 or Series 65 (not required, but valued).
• Prior multi-fund platform experience.
• CPA or accounting background is a plus.
• Exposure to infrastructure or venture investing.

Skills

• Operational excellence: you obsess over clean data, timely execution, and process rigor.
• Problem-solver: you anticipate operational pain points and design solutions before they become crises.
• Cross-functional fluency: you speak the language of investments, accounting, compliance, and GPs.
• Teacher: you document processes, mentor junior staff, and ensure continuity even as the team scales.
• Low ego, high ownership: you are comfortable doing hands-on work (data entry, tracking, reconciliation) while also building systems.

Benefits

Location: Remote (preferred US timezone overlap with San Francisco HQ)

Salary Range: $140,000–$210,000 base + 20% bonus

Equity: TBD (0.05%–0.15%)

Reports to: US Platform Head / Managing Director

Hiring Timeline: Month 2–4

Pay

$140,000 to $210,000 / year

Schedule

Remote (United States)