Head of Legal Operations & Chief of Staff

Key Responsibilities

• Serve as trusted proxy and advisor to the CLO in executive forums and key decision-making bodies.
• Connect leadership across Legal Department specialties (Commercial, IP, Privacy, Corporate, Compliance and other teams) to ensure legal programs align directly with business goals.
• Connect with chiefs of staff and leadership across all company departments to ensure legal strategy and budgets align directly with business goals.
• Lead high-impact, cross-functional legal and corporate programs from design through execution.
• Direct and scale enterprise-wide Legal Operations infrastructure, intake models, and workflow automation.
• Oversee evaluation and rollout of legal technology stacks (CLM, e-Billing, entity management) and incorporate practical AI tools into daily workflows.
• Establish legal KPIs and operational dashboards to track team performance, turnaround times, and department ROI.
• Manage global Legal Department operating budgets and external legal spend in partnership with Finance and the legal leadership team.
• Frictionless workflow redesign between Legal and key cross-functional partners (Sales, Finance, Security, Product).
• Lead QBRs, annual planning, and resource allocation across the global Legal organization.

Core Qualifications

• 10+ years in legal operations, chief of staff, or strategic legal/business operations within a high-growth tech environment.
• Proven success scaling legal operations, implementing CLM/e-Billing and AI enabled tech, creating and improving legal department processes and managing outside counsel spend.
• Strong background managing departmental budgets, vendor negotiations, and data-driven reporting.
• Ability to partner effectively with C-suite leadership and influence cross-functional teams, as well as manage cross functional teams.
• Bachelor’s degree required; JD or MBA strongly preferred.

Key Competencies & Leadership Attributes

• Executive Influence & Collaboration: Trusted advisor with exceptional judgment, discreet handling of sensitive matters, and a track record of partnering across C-suite levels to drive alignment.
• Strategic & Operational Execution: Highly organized and outcome-driven problem solver who balances strategic vision with hands-on execution under tight deadlines.
• Cross-Functional Leadership: Skilled team manager and relationship builder who leads cross-functional initiatives and influences without authority across diverse, matrixed teams.
• Modern Tech Proficiency: Fluent in Google Workspace, MS Office, and enterprise project management platforms to drive workflow efficiency.

Pay

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $238,000 USD - $327,000 USD.

Benefits

Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.