Head of IT / Director of Digital Innovation

Key Responsibilities

• Develop and execute a practical, scalable IT and digital innovation roadmap
• Partner with executive leadership to align technology initiatives with business goals
• Identify opportunities to leverage technology for efficiency, revenue growth, and competitive advantage
• Serve as a trusted advisor on digital trends, automation, AI, and emerging technologies
• Lead initiatives that modernize systems, processes, and customer experiences
• Evaluate and implement tools that improve productivity and operational effectiveness
• Introduce data-driven decision-making and reporting capabilities where appropriate
• Drive a culture of innovation across the organization
• Oversee day-to-day IT operations, including internal systems and external vendors
• Ensure reliability, performance, and security of systems and infrastructure
• Manage vendor relationships, contracts, and outsourced services when necessary
• Establish and maintain appropriate cybersecurity practices and risk mitigation
• Prioritize initiatives effectively within limited resources and budget constraints
• Serve as the primary point of contact for technology-related decisions across the business

Qualifications & Experience

• 8+ years of experience in IT leadership, with exposure to digital transformation initiatives
• Experience working in growth-oriented or resource-constrained environments
• Demonstrated ability to build and execute strategy with limited resources
• Broad technical knowledge across infrastructure, applications, cloud solutions, and cybersecurity
• Experience managing vendors and third-party technology providers
• Strong business acumen and ability to communicate effectively with non-technical stakeholders