Head of Global Executive Support
About the role
For our client, we are seeking a Head of Global Executive Support to join the team of a leader in the Enterprise Technology space. This role will shape and lead a global executive support function that enables senior leadership to operate effectively at scale. You will define the vision, operating model, and service standards for a distributed EA organization while improving consistency, efficiency, and responsiveness across the business. In close partnership with Finance, Legal, and executive stakeholders, you will help ensure the function is structured to support growth, confidentiality, and strong day-to-day execution.
Responsibilities
- Lead and develop a global executive assistant team
- Define the long-term vision and operating model for Executive Support
- Drive headcount planning and resource allocation as the company scales
- Develop standardized policies and documentation for executive support
- Implement process improvements to increase efficiency
- Act as the escalation point for complex executive support needs
- Maintain discretion regarding sensitive organizational information
- Collaborate with departments such as Finance and Legal to align EA operations
Qualifications
- 12+ years in executive or administrative support, including 4+ years in a people management role
- Proven ability to build and scale an EA organization
- Expertise in executive support workflows, including calendar management, travel logistics, and budget oversight
- Proficiency with Google Workspace, Zoom, Slack, and enterprise tools; familiarity with Salesforce or Jira is a plus
- Exceptional judgment when handling confidential information
- Strong communication skills to engage C-suite leaders
- Systematic approach to identifying and solving inefficiencies
- Experience in high-growth technology companies preferred
Benefits
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity and employee stock purchase plan
- Continuous professional development and training
- Inclusive company culture with Community Guilds and Inclusion Talks
Location: New York, NY – US based candidates only, no visa sponsorship available. Compensation: $200,000 – $240,000 annually.