Jobs · Business Development · Georgia

Head of Global Custody Operations

Ladders · Atlanta, GA · 1 wk ago
On-siteBusiness Development$239k–$281k/yrFull-time
For our client, we are seeking a Head of Global Custody Operations to join the team of a leader in the Finance & Insurance space. This leader will shape the strategy and execution of a complex custody operations function supporting securities processing, settlement, and corporate actions. The role will partner closely with operations, technology, risk, and client-facing teams to improve efficiency, strengthen controls, and elevate service delivery in a highly regulated environment. The ideal leader will bring a strong record of driving transformation, scaling operations, and managing enterprise-level operational performance. Location: Atlanta, GA - US based candidates only, no visa sponsorship available Compensation: $238,765 – $280,900 annually Responsibilities Develop and execute the operational strategy and vision for custody operations in alignment with business goals Lead the transition to real-time exception management to improve workflow efficiency and settlement timelines Drive digital transformation using RPA, AI, and automation to increase STP rates and reduce manual tasks Monitor and refine KPIs to track operational efficiency benchmarks such as settlement accuracy and exception resolution times Oversee risk assessment and compliance with operational standards and regulatory requirements Manage client experience, including service recovery and significant client escalations Qualifications 15+ years of financial services experience, especially in operations within investment banks or custodians, with at least 10 years in leadership Deep knowledge of securities processing, settlement, corporate actions, and custody functions Strong understanding of regulations and industry practices, including OCC, DTC/DTCC, and CSDR Experience leading transformation and automation initiatives for process simplification and scalability Proven track record in managing operational budgets and workforce in a large-scale environment Excellent communication, leadership, and stakeholder management skills Benefits Healthcare (medical, dental, vision) Life insurance options Short-term and long-term disability coverage Paid parental leave and pregnancy disability leave 401(k) with employer-funded retirement plan Generous paid vacation from two to five weeks based on tenure Up to 11 paid holidays annually Adoption assistance programs Accrued sick and safe leave of up to 80 hours per year Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

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