Head of Digital Marketing
Digital Strategy
Define and own the firm's digital marketing strategy: establish the vision, roadmap, and annual priorities across the website, email, and all external client-facing digital touchpoints. Drive the continuous optimization of the digital estate, ensuring all external client-facing digital touchpoints are cohesive and aligned, with clear KPIs and measurable outcomes across institutional, intermediary, private wealth and LLM audiences. Establish governance frameworks for responsible AI use in marketing.
Website Implementation & Oversight
Serve as the marketing "owner" of the corporate website, in close partnership with Client Coverage Technology, leading on: content architecture, feature prioritization, and oversight/governance of sprint/release planning, taxonomy, metadata, ADA/WCAG compliance, and QA protocols. Drive the integration of the firm's services and investment strategies into the website experience.
Growth Marketing & Optimization
Develop and execute growth marketing tactics including: landing page optimization, CRO, A/B and multivariate testing, personalization. Manage a continuous experimentation program benchmarked year-over-year against defined performance targets. Deploy AI-driven personalization engines and LLM-assisted content recommendation systems to deliver tailored digital experiences across audience segments.
SEO & GEO
Develop and execute a search strategy spanning SEO and GEO (Generative Engine Optimization): Lead technical SEO initiatives including site architecture, schema markup, structured data, and Core Web Vitals. Pioneer the firm's GEO practice to maximize discoverability across AI-powered platforms including ChatGPT, Perplexity, Gemini, and Google AI.
UX/UI
Oversee and uphold UX/UI standards across all digital properties: Lead the UI/UX team in user research, journey mapping, wireframing, prototyping, and usability testing. Maintain a scalable digital design system in coordination with the creative studio. Integrate AI-powered UX tools (e.g., session intelligence, heatmap AI, predictive UX modeling) to inform design decisions and improve digital experience outcomes.
Email Marketing
Oversee the email marketing system, including: strategy, template build, deliverability, and performance analysis; A/B testing, personalization, and governance standards; brand compliance, accessibility, and CAN-SPAM/GDPR adherence.
Requirements
- 10+ years of progressive digital marketing and website management experience
- Minimum 5+ years in financial services digital marketing - asset management, wealth management, or capital markets preferred
- 4+ years managing digital marketing teams
- Demonstrated experience working with AI/LLM tools in a marketing context (e.g., ChatGPT, Claude, Gemini, Jasper, Persado, or similar platforms)
- Familiarity with prompt engineering, AI content governance, and responsible use frameworks
Qualifications
- Bachelor's degree required; advanced degree preferred
Skills
- Sitecore
- Azure
- Adobe Analytics
- Tableau
- Crazy Egg
- SEO/GEO tools (Google Search Console)
- Figma
- Litmus/Salesforce
- TransPerfect
- OpenAI/ChatGPT
- Claude
- Geni
- AI personalization platforms (e.g., Persado, Movable Ink)
Benefits
Competitive base salary, annual bonus, and profit-sharing.