Head of Design and Research
Ladders · New York, NY · 1 mo ago
On-siteArt & Creative$274k–$289k/yrFull-time
Responsibilities
- Oversee the quality and consistency of consumer and payments design experiences
- Lead a collaborative team of designers and researchers, enhancing their craft
- Create and manage cohesive design systems across various user interactions
- Collaborate with Product, Engineering, and Marketing to integrate design in project discoveries
- Enhance the research practice to inform strategic decisions
- Adopts an AI-driven approach to scale design and research solutions
Qualifications
- Deep experience in consumer product design, especially in fintech or transaction-driven products
- Proven success in designing habit-forming systems that enhance user engagement and retention
- Strong ability to balance design consistency with agile delivery in a fast-paced environment
- Hands-on experience scaling a consumer application from around 3M to 10M+ monthly active users
- Proficient in data-driven decision making within analytical settings, using UX metrics to drive outcomes
- Experience leading and developing small design/research teams of 5-10 designers and researchers
- Familiarity with an AI-centric approach in design and research
Benefits
- Medical, dental, and vision coverage starting on Day 1
- Equity options available
- 401(k) retirement plan
- Family planning support and paid parental leave
- Physical fitness and wellness subsidies
- Emotional and mental health resources
- Unlimited paid time off and 10 paid federal holidays
- Flexible work arrangements
- Lunch reimbursement for office days
- Employee Resource Groups for community support
- Learning and Development budget for skills growth
- Culture of transparency and openness
- Mission-driven organization with a strong purpose