Head of Data, North America

Chubb is seeking a Head of Data for North America, responsible for delivering data and insights capabilities and solutions to support the North America business function. This leader will ensure business requirements—both functional and technical—are well understood and met through effective solution delivery. The role involves collaborating with North America business, transformation, and technology teams to align with their strategy, roadmap, and priorities, ensuring the Global Data Office delivers on these requirements. The Head of Data will manage and prioritize the business’s overall data needs and opportunities, build and communicate the North America Data Strategy, and drive performance of data and insight solutions to impact business results while maintaining budgetary control.

About the role

The Head of Data will define the departmental vision and culture, champion the use of data and insights in key business decisions, and identify business questions requiring data-driven answers. The leader will also develop training programs to improve departmental heads’ understanding of data and insights, enhancing decision-making across the business. Additionally, this role includes mentoring key data warehousing personnel to develop their professional skills and prepare them for future leadership.

Responsibilities

• Partner with Business, Analytics, Technology, and Transformation teams in North America and the Global Data Officer to formulate, communicate, and implement a multi-year strategic data roadmap aligned with business outcomes.
• Lead strategic efforts around data collection, manipulation, and analysis for various business, regional, and country teams.
• Create data-driven approaches to generate business insights, leverage information visualization, and proactively address unanswered business issues.
• Drive continuous improvement in the quality of data solutions and act as a change agent to foster organizational and individual growth.
• Build and manage a high-performing team across work streams, ensuring successful delivery of objectives through direct and indirect leadership.
• Nurture a positive environment, fostering innovation and developing individual talent with clear performance targets and development plans.
• Promote and model the right culture and behaviors for the team and senior leadership.
• Collaborate across teams to build strong, trusting partnerships and help develop, motivate, retain, and recruit talent.
• Establish credibility and trust in program management, execution, and governance, both internally and externally.
• Track, manage, mitigate, and communicate risks, issues, and status related to global data transformation goals and strategic initiatives.

Qualifications

• 15+ years of experience as a data leader.
• Bachelor’s degree or equivalent work experience.
• Experience in insurance or a similar industry, utilizing a consultative approach to understanding business needs.
• Experience with Data Platform technologies such as Snowflake and Databricks on cloud hosting platforms (MS Azure, AWS, GCP).
• Experience working with structured frameworks to assess and select key priorities for investment and development.
• Proven track record in leading large transformational efforts with strong project management, leadership, and execution skills.
• Strong verbal and written communication skills, capable of conveying concepts clearly to varying organizational levels.
• Energetic, self-starter who can independently multi-task across complex strategic programs to drive multiple deliverables concurrently.
• Creative problem solver with the ability to quickly identify and resolve errors through collaborative solutions.
• Data-driven decision maker; able to conduct thorough research and present findings efficiently.
• Capable of working collaboratively with leaders and business partners across business, technical, IT, Digital, and Operations teams to influence decisions and drive outcomes.
• Highly proficient in MS Office Products (Excel, Word, PowerPoint).

Pay

The pay range for this role is $249,000 to $361,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.

Benefits

Chubb offers a comprehensive benefits package. More details can be found on the company’s careers website.