Jobs · Legal · Rhode Island

Head of Consumer Compliance Advisory

Citizens · Johnston, RI · 1 wk ago
Legal$242k–$294k/yrFull-time

About the role

The Head of Consumer Compliance Advisory is a critical partner to the Consumer line of business ensuring that regulatory expectations are understood and embedded in business processes. This role provides subject matter expertise on various regulations including Regulation Z (TILA), Homeowners Protection Act, Fair Credit Reporting Act, Fair Debt Collections Practices Act, RESPA, and Flood Disaster Protection Act. The role manages a team of advisors who provide advice and challenge to the business and oversees the Privacy Office.

Responsibilities

  • Develop a strong understanding of Consumer’s products, services and processes.
  • Build and maintain trusted relationships across the business, second line peers, audit and regulators.
  • Lead, mentor, and develop a team of compliance advisors supporting the Consumer businesses and Privacy Office.
  • Identify and prioritize key compliance risks within Consumer.
  • Stay ahead of regulatory developments affecting the business and provide clear, actionable recommendations.
  • Understand new products and services being proposed and work with the business to quantify and assess the compliance risks.

Requirements

  • 12 or more years of experience in banking, risk management, compliance, assurance, or internal audit.
  • Organizational experience managing large and complex projects and ability to interact with senior management and within a matrixed environment.
  • Deep understanding of banking products and operations; regulatory requirements; and key processes, controls, and exposure areas.
  • Proven leadership and management skills in a professional environment.

Qualifications

  • Bachelor’s degree or relevant work experience required.
  • CRCM Certification Preferred.
  • Skills

    • Strong understanding of consumer financial regulations.
    • Excellent communication and relationship-building skills.
    • Ability to lead and mentor a team.
    • Experience in risk management and compliance.

    Benefits

    Competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

    Pay

    $242,000 - $294,000 per year, plus an opportunity to earn an annual discretionary bonus.

    Schedule

    Hours per Week: 40
    Work Schedule: Monday through Friday

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