Head of Construc. & Comm. Quality

Summary

Lead the Field Service Quality function by deploying strategy, tools, and systems; managing staffing and capability development; supporting site quality planning and FMEA activities; driving data-based continuous improvement; capturing project lessons learned; monitoring the site quality budget; and participating in problem-solving initiatives.

Responsibilities

• Deploy and maintain Field Service Quality Function strategy, tools, and systems
• Ensure proper function staffing and resources allocation, based on data and workload analysis
• Constantly monitor and develop staff capabilities
• Supports the development of site-specific strategies and schedules, ensuring that all relevant quality activities and requirements are considered and consistent to the strategies
• Supports, facilitates, reviews and releases site Process FMEAs, verification and validation reports, ensuring proper method application, risk analysis & Classification, actions definition and their implementation
• Support and facilitate continuous improvement activities within VH (E.g., at Engineering, Sourcing, Manufacturing, Field Services) based on project-specific data analysis
• Ensure project lessons learned (positive and negative) are produced and management system changes are implemented, as necessary
• Overall monitoring of the Site Quality Budget and to inform the Head of Project Management and Head of Quality accordingly (e.g., compliance with SFC value; proceeding in case of deviations)
• Mandatory participation in problem solving activities
• Participation in FMEAs (DFMEA and PFMEA)
• Occasional business trips 30% of the time

Qualifications

• Engineering degree (Mechanical, electrical, material, as applicable) or equivalent
• Qualification NDT Level II
• Relevant work experience in Quality Management & Quality Engineering
• Relevant professional experience and knowledge in business processes as well as in non-quality functions like Manufacturing, Logistics, Engineering, Purchasing
• Auditor qualification acc. ISO 19011. Certification as Lead Auditor is preferred
• Qualification in electrical, dimensional and NDT testing
• Practical knowledge in using IT-tools: SharePoint, SAP, MS Office, database tracking programs
• Good Lean Management background preferred

Physical Demands

• Regularly required to walk, stand and use hands to finger, handle or feel
• Frequently required to reach with hands and arms
• Often required to sit, stoop, kneel, crouch, or crawl
• Required to talk and hear in an industrial setting (noise level can be high at times)
• Regularly required to lift 10 pounds and occasionally required to lift up to 50 pounds