Head of Competitive Intelligence, Personal Wealth

About the role

Vanguard Personal Wealth is building a new competitive intelligence function. You will stand up and lead this function from scratch, ensuring the team has the tools, processes, and knowledge to provide strategic insights to the leadership team.

Responsibilities

• Stand up and lead a new competitive intelligence function for Personal Wealth — defining the operating model, research agenda, and analytical standards from the ground up
• Develop and own the research and insight strategy for Personal Wealth, informing strategic direction across business areas
• Engage and influence senior internal stakeholders to strengthen competitive acumen and translate intelligence into strategic action
• Synthesize competitive intelligence and broad industry trends to inform decisions on strategy, offer design, pricing, and positioning; share findings and best practices across business lines
• Set direction and coach team on innovative research methodologies; maintain subject matter expertise across the financial services competitive landscape
• Participate in the development and execution of business plan initiatives; manage budgets and vendors to ensure quality and completeness of deliverables
• Connect signals across projects and programs to surface broader trends; elevate key findings to senior leadership as needed
• Participate in special projects and perform other duties as assigned
• Hire, evaluate, and supervise a team of competitive intelligence researchers; set performance standards and develop crew in accordance with HR policies

Qualifications

• 8 or more years of work experience
• Experience in competitive intelligence or corporate strategy preferred
• Undergraduate degree or equivalent combination of training and experience; graduate degree preferred (MBA, Masters in Market Research, Psychology, or Marketing)