Head of Communications, US

We need to output HTML fragment with sections only if posting has real specific content. The posting includes many paragraphs about role, responsibilities, etc. No explicit headings like "About the role", "Responsibilities", etc. We need to infer sections based on content. The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract substantive content: The posting includes purpose, role description, principal accountabilities (list), key attributes (list), benefits (some mention: competitive pay and benefits package, Wellness Hub, volunteerism policy, matching gift program, Employee Resource Groups). Also mention "Your final fixed pay offer will depend on the candidate..." That's about pay but not specific numbers; it's generic. The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does mention competitive pay and benefits package, but not specifics. Is that enough to create a Benefits section? It says "We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, and generous matching gift program. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC." Thus we have specific benefits: Wellness Hub, volunteerism policy, matching gift program, Employee Resource Groups. So we can create a Benefits section with those as list items. Pay: The posting mentions "competitive pay" but no specifics; also "Your final fixed pay offer will depend on the candidate..." That's generic. According to instruction, we should not create Pay section unless posting actually states them (specific). It does not give a number or range, just says competitive. Likely we should not create Pay section. Schedule: Not mentioned. Thus sections: About the role (maybe a summary), Responsibilities (principal accountabilities), Requirements/Qualifications/Skills (key attributes maybe). Could combine Requirements and Qualifications and Skills into one? But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose to include only those with real content. We have About the role: The initial paragraphs describing purpose, role holder responsibilities overview. That's substantive. Responsibilities: The "Principal Accountabilities" list. Requirements/Qualifications/Skills: The "Key Attributes" list could be considered skills/qualities. Could split into Requirements (maybe experience?) but not given. We could treat Key Attributes as Skills or Qualities. Perhaps we can put them under Skills. Or we could have Requirements (none) and Qualifications (none) and Skills (key attributes). But we must not create empty sections. So we should only include sections with real content. So we could have About the role, Responsibilities, Skills (or Qualifications). Since Key Attributes are more like skills/qualities, we can put them under Skills. Benefits: list of specific benefits. Thus output:

  About the role

  ... paragraphs ...

  Responsibilities

  • ...
  ...

  Skills

  • ...
  ...

  Benefits

  • ...
  ...
  We must preserve all substantive information; not invent or summarize away detail. Need to include all details from the posting, but we can condense into prose and lists while preserving meaning. Must not omit any substantive info. Let's extract. About the role: The posting starts: "In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. HSBC may engage in immigration sponsorship for this position if needed. Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share. The role of the Communications function is to protect and enhance the reputation of HSBC, and to engage our colleagues, build pride and confidence in, and commitment to, HSBC. The role holder is responsible for all communications for HSBC Bank USA. This includes leadership, employee communications and culture change communications, as well as oversight of integrated communications and media relations. The role holder supports the CEO of the US Bank, as well as the wider Executive Committee, in delivering the communications plan. The role functionally reports to the Global Head of Communications for Corporate and Institutional Banking whilst entity management reporting is to the CEO of the US Bank. The focus of the role is to drive a strategic communications strategy that mobilises and engages the entire employee population of the HSBC Bank USA, overseeing leadership communications, implementing effective integrated internal communications strategies, supporting transformation communications and mobilising culture change. It also has responsibility for positioning the US business within the wider global network through effective integrated communications strategies. It also has responsibility for managing the reputation of the business, supporting effective communications with key stakeholder groups in the market and across the HSBC Group. This includes overseeing business-aligned integrated communications strategies, issues management and reputational risk, and the ability to navigate geopolitical sensitivites for an industry leader defined by its unique footprint spanning Asia, Middle East, Europe and the Americas. The role holder will work seamlessly with the regional and global Communications teams, as well as with colleagues from Brand, Marketing, Public Affairs and Corporate Sustainability to execute the firm’s strategy in the USA." We need to preserve all that. Could be a couple paragraphs. Responsibilities: The "Principal Accountabilities" list: - Execute a cohesive employee communications and insight strategy for the US business, in support of country business objectives with a priority of growth - Support integrated leadership communications and drive insight-based strategy and culture change communications programmes with a strong focus on the HSBC Bank USA employee population - Develop narratives and and position HSBC Bank USA as a crucial connector within HSBC’s global network including raising its profile in other regions, supporting inbound and outbound commercial flows - Actively engage with functional and business peers to safeguard the reputation of HSBC in the US, including in-depth understanding and risk escalation of business and customer trends that could impact the businesses’ reputation and performance - Oversee a focused integrated communications strategy for HSBC in the US supporting commercial outcomes across both businesses - Guide and steer Communications activity in the US - Maintain knowledge of stakeholder requirements, competitor activities and market trends to influence the future communications direction of the US team - Lead an integrated communications strategy for US leadership engagement including development of messaging, briefing documents, and positioning pieces as relevant - Provide key internal stakeholders, including HSBC US’s CEO and Management Team, with informed counsel on all communications matters - Oversee a team that maintains relationships with core media and key external stakeholders in the US in partnership with global CIB media relations and corporate media relations teams - Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets - Maintain connectivity and dialogue with other regional communications teams, including Latin America - Ensure colleagues in the direct team, create a sense of followership across the broader function - Develop and communicate a powerful and compelling purpose of the US business and the role of communications in influencing our key audiences - Close collaboration with Head of Media Relations, CIB and IWPB, for oversight of proactive and reactive media relations in the US - Lead, develop and motivate the team to attract and retain talent to provide for succession and ensure delivery of objectives Note there is a typo "Develop narratives and and". We must preserve exactly? Probably keep as is. Skills/Key Attributes list: - An innovator – a strong desire to drive change, introduce new ideas and to take thoughtful risks - Strategic mindset and an inspirational people leader - Executive presence with C-suite executives – confident and effective interaction with senior business leaders - Strong strategic abilities – use a diverse set of insights to develop a broad perspective and lay out a vision of what the bank/team can achieve - An internationalist. Understand the East/West and North/South role played by the US business. Ability to take a ‘beyond-just-our-market’, international perspective on issues, opportunities and solutions - A ‘can do’ mindset – a sleeves-rolled-up approach to getting things moving and making progress - The ability to deliver high-quality products and exceptional services that provide value and exceed client expectations - Strong integrity, and a demonstrable commitment to ethics - A champion for inclusion – creates an environment in which all people feel like they belong - A focused approach to maintaining HSBC’s brand and reputation - Comfortable dealing with ambiguity - A strong client-service orientation - An inspirational team leader with high EQ and excellent interpersonal skills. - A strong ability to motivate others – instill confidence and coach people to find meaning in their work to help achieve exceptional results - Superb influencing skills and ability to manage multiple senior stakeholders – including the ability to persuade others to act Also later: "As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow." That's also a benefit/attribute but could be included in Benefits or Skills? It's a benefit: professional development opportunities. Could add to Benefits list. Benefits list from posting: - competitive pay and benefits package (but we avoid Pay section) - robust Wellness Hub - welcoming and inclusive work environment - industry-leading volunteerism policy - generous matching gift program - Employee Resource Groups (play central part in life at HSBC, including development and networking) - tailored professional development opportunities (as above) - Also maybe "We value difference. We succeed together. We take responsibility. We get it done." That's fluff. We should include specific benefits: Wellness Hub, volunteerism policy, matching gift program, Employee Resource Groups, professional development opportunities, welcoming and inclusive work environment. We must not create Pay section. Thus final HTML:

  About the role

  In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. HSBC may engage in immigration sponsorship for this position if needed. Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share. The role of the Communications function is to protect and enhance the reputation of HSBC, and to engage our colleagues, build pride and confidence in, and commitment to, HSBC. The role holder is responsible for all communications for HSBC Bank