Head of Client Risk Management

About the role

The Head of US IWPB Client Risk Management is within the First Line of Defense and is accountable for the effective governance and management of non-financial risk, sales quality, and business resiliency across the US IWPB organization.

Responsibilities

• Hands-on engagement across Private Banking, Retail and Wealth products, distribution channels, customer workstreams, and key IWPB functions to strengthen first line risk management and mitigate inherent risk.
• Remit covers non-financial risks across Regulatory Compliance, Technology and Cyber Security, Legal, SOX, Operational Resilience, and Product Due Diligence.
• Support effective risk identification, assessment, mitigation, and governance.
• Escalate and report material risks, issues, and control weaknesses to ensure timely visibility and decision-making.
• Lead and oversee a team and core first line priorities, including incident management, sales quality and conduct, business risk and resiliency, issue management (from identification through remediation tracking and closure validation), risk assessments and control oversight.
• Cook up and provide oversight for regulatory exams, audits, and compliance reviews, including regulatory self-assessments.
• Prepare reporting and deliver presentations to senior governance forums.

Requirements

Minimum of a bachelor’s degree
Background in banking risk management including internal audit, Risk, Compliance or business risk management.
Professional designation preferred (e.g., CRCM, CRISC, CISA, ERM, or similar)
Demonstrated experience leading strategic initiatives and project management
Strong analytical capability, including the ability to assess evidence, identify themes, and reach sound, well-reasoned conclusions
Excellent organization and time-management skills, with the ability to prioritize and deliver at pace
Strong understanding of, and commitment to, compliance with relevant internal policies and laws/regulations
Proven stakeholder management skills, with the ability to work effectively across levels of seniority and build trusted partnerships
Excellent written and verbal communication skills, including confident executive-level reporting and presentations; strong expertise in risk and control practices
Sound judgement, effective problem-solving, a strong sense of urgency, high initiative, and the highest standards of professional and personal integrity

Qualifications

• Minimum of a bachelor’s degree
• Background in banking risk management including internal audit, Risk, Compliance or business risk management
• Professional designation preferred (e.g., CRCM, CRISC, CISA, ERM, or similar)
• Demonstrated experience leading strategic initiatives and project management
• Strong analytical capability, including the ability to assess evidence, identify themes, and reach sound, well-reasoned conclusions
• Excellent organization and time-management skills, with the ability to prioritize and deliver at pace
• Strong understanding of, and commitment to, compliance with relevant internal policies and laws/regulations
• Proven stakeholder management skills, with the ability to work effectively across levels of seniority and build trusted partnerships
• Excellent written and verbal communication skills, including confident executive-level reporting and presentations; strong expertise in risk and control practices
• Sound judgement, effective problem-solving, a strong sense of urgency, high initiative, and the highest standards of professional and personal integrity

Skills

• Hands-on engagement across Private Banking, Retail and Wealth products, distribution channels, customer workstreams, and key IWPB functions
• Support effective risk identification, assessment, mitigation, and governance
• Escalate and report material risks, issues, and control weaknesses
• Lead and oversee a team and core first line priorities
• Cook up and provide oversight for regulatory exams, audits, and compliance reviews
• Prepare reporting and deliver presentations to senior governance forums

Benefits

Competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment.

Pay

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

Schedule

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.