Head of Business Capabilities - Global Digital Activation

Key Areas of Responsibility

Identifying and analyzing the digital solutions capabilities required to deliver new solutions effectively and efficiently.

Developing and implementing plans to improve or enhance the digital capabilities and E2E delivery processes in line with the overall business strategy and objectives.

Contributing to the development and managing implementation of DHS capabilities, including processes, systems, and people.

Ensuring that DHS capabilities are continuously monitored and evaluated to ensure that they remain effective over time.

Identifies new capabilities and processes required to enable or improve digital solutions, professional services, and solutions for Abbott.

Represents the Voice of Abbott DHS Process & Systems Excellence team, makes sure that business demands are properly documented, clarifying the positive business impact (compliance, automation, productivity), understanding the E2E business impact.

Permanent member of Design Reference Group, participates in release planning, contributes to program increment planning, program backlog refinement and decision on prioritization based on ROI.

Works with the Markets and other Businesses identifying new opportunities for further automation, simplification, and integration of existing and future processes.

Knows the customers well and uses that knowledge in the role.

Manages team working closely with BPEs to identify capability development and deployment requirements & be the ambassador of the global services capabilities in the business.

Required Qualifications

• Bachelor’s in marketing, sales, product development, or related field
• 10+ years in marketing, sales, product development, or related field
• Experience in high-tech, healthcare/med-tech digital solutions businesses
• Strong track record driving digital processes in the medical space, outgrowing market
• Strong track record developing, launching, and growing digital solutions offerings and innovative value propositions in the medical space
• Proven ability to lead and develop high-performing teams
• Strong track record in strategy development & execution, preferably with consulting or business development background
• Competencies : Team Management, People development, Influential Leadership, Cross-functional Team Leadership, Business Insight, Customer focus, Clear & effective communication, Planning, Alignment & Collaboration
• End-to-end Process Implementation, Problem analysis/identify opportunities, Delivery operational excellence, Change management, Learning ability, LEAN thinker, Continuous improvement, Requirements definition

PREFERRED QUALIFICATIONS

• MBA or other master’s degree preferred