Head of Brand & Storytelling

What if the work you did every day could help change someone's life? Our mission is simple: leverage the power of data to radically improve outcomes and enable smarter, life-impacting decisions for cancer and rare disease patients worldwide. Your mission? Help us tell the world what we're doing, how, and why.

About the role

As our Head of Brand and Storytelling, you will shape and elevate how SOPHiA GENETICS presents itself to the world. You will help bring a refreshed external identity to life across core company materials, support the evolution of our website structure and messaging, and translate high-level positioning into clear, inspiring copy and visuals. In parallel, you will help maintain external communications and contribute to internal storytelling for major company moments. This is a highly visible role for someone who can move fluidly between strategy and execution, working closely with senior stakeholders to transform concepts and wireframes into polished, high-impact brand assets. It will likely suit a Manager/Senior Manager looking for their first "Head of" role.

Enjoy the flexibility of a hybrid work schedule allowing 2 days per week home working, collaborating closely with colleagues in our Boston-Fenway office to bring ideas to life.

Responsibilities

• Own and drive key elements of the brand refresh, helping modernize how SOPHiA GENETICS is represented across external-facing channels and materials
• Translate company positioning into compelling messaging, copy, and visual storytelling that is clear, differentiated, and aligned to our broader mission
• Support the evolution of the corporate website, contributing to page structure, content development, imagery direction, and overall narrative flow
• Create and refine corporate-level collateral and presentation materials that improve how we pitch SOPHiA GENETICS to external audiences
• Help maintain external communications and PR activity, including supporting press materials, thought leadership opportunities, and executive visibility initiatives
• Contribute to internal communications for key company moments by supporting storytelling, slide development, formatting, and visual consistency

Requirements

• Experience in brand marketing, corporate storytelling, creative communications, or related fields, with a track record of turning ideas into high-quality external-facing assets
• This role will likely suit someone currently working as a manager or senior manager looking for their first "Head of" role
• Experience from a high-growth, innovative tech brand, creative agency, or another environment known for strong modern storytelling would be highly valued
• Strong ability to craft clear, persuasive messaging for complex or technical topics without losing audience engagement
• Demonstrated success building or evolving brand identity, website content, corporate collateral, or executive communications
• A portfolio or body of work that shows strong copy, narrative development, and visual judgment
• Comfort operating in roles that blend strategy and hands-on execution, from shaping concepts through to delivering finished materials
• Appreciation for how to position sophisticated products or platforms in ways that feel accessible, differentiated, and commercially relevant

Benefits

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth. Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Our benefits package is comprehensive, but varies internationally in line with local standards and laws. As a brief overview for the US:

• Outstanding Medical, Dental & Vision with 90% employer contribution
• Company-matched 401K at 4%
• Company-paid short & long-term disability insurance
• FSA commuter benefits
• 20 days PTO, increasing to 25 with tenure; 5 days sick and 14 public holidays
• Free Employee Assistance Program (EAP)

Pay

Pay range: $104,000 - $186,000 (Lead level). The estimated pay range represents a good faith estimate of what the company expects to pay a successful applicant for the listed position and applies specifically to candidates based in Massachusetts. Due to various factors, the estimated pay range may vary in other locations. Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, job-related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data.

Schedule

Hybrid work schedule allowing 2 days per week remote work, collaborating closely with colleagues in the Boston-Fenway office.

Our DNA and Virtues

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team that bind us together: Relentlessly Curious, Resilient & Nimble, and Fearlessly Adventurous.

At SOPHiA GENETICS, we established our 7 Virtues to clarify how our principles show up each day through action: We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt; and We Learn. At the center of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission.