Head Housekeeper (Bilingual – English/Spanish)

Key Responsibilities

• Supervise, train, coach, and motivate the housekeeping team.
• Assign daily room and public area cleaning schedules.
• Inspect guest rooms and common areas to ensure brand and company cleanliness standards are consistently met.
• Ensure rooms are guest-ready in a timely manner.
• Monitor housekeeping productivity and quality standards.
• Manage housekeeping inventory, linens, guest supplies, and cleaning chemicals.
• Order supplies as needed while maintaining cost controls.
• Cookordinate with the Front Desk and Maintenance departments to prioritize room availability and report maintenance issues.
• Ensure compliance with all safety, sanitation, and OSHA guidelines.
• Assist with cleaning rooms and public areas as needed during busy periods.
• Handle guest requests and resolve housekeeping-related concerns professionally.
• Maintain accurate records of inspections, inventory, and departmental performance.
• Foster a positive, respectful, and team-oriented work environment.

Qualifications

• Minimum 4–5 years of housekeeping experience in a hotel environment.
• At least 3 years of supervisory or leadership experience in housekeeping.
• Previous experience in a limited-service hotel is required.
• Bilingual (English and Spanish) is required.
• Strong leadership and team management skills.
• Excellent organizational and time-management abilities.
• High attention to detail and commitment to cleanliness.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Reliable attendance and punctuality.
• Ability to lift up to 35 pounds and perform physical duties, including standing, bending, walking, and climbing stairs throughout the shift.
• Must be authorized to work in the United States.