Head Coach

Role & Responsibilities

• Manage active clients to ensure each client is training minimum 1x a week frequency
• Manage inactive clients to reactivate session utilization and retain clients month over month
• Perform Zoho CRM outreach to schedule complimentary sessions for the team
• Conduct a minimum of 2 complimentary sessions per day (10hrs a week) with intent to convert and assign to a Personal Trainer on staff
• Conducts up to 10 paid sessions per week (10hrs a week)
• Affiliate in hiring, onboarding, and developing Personal Trainers
• Serve as a mentor for other trainers on staff
• Lead Exercise Education Monthly Meeting
• Lead Weekly Team Building Workouts

Qualifications

• Analysis and understanding of key business metrics that directly impact membership growth
• Self-motivated/entrepreneurial spirit with an outgoing, diligent and affable disposition
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
• Proficiency in Microsoft Office including Word and Excel
• Passion for fitness with a team-first mentality
• Ability to work on nights, weekends and holidays as needed
• High-energy, passionate, articulate and personable
• Leadership skills and team management experience
• Ability to clearly articulate ideas and perspective through constant communication