Head Coach

Location: 6633 Auburn Blvd, Citrus Heights, CA 95621

About the role

The Head Coach will help create a healthier, happier world by facilitating a seamless fitness experience for both clients and coaches. The role focuses on member retention, client acquisition, and supporting the club's Fitness Coach Team. The Head Coach embodies 24 Hour Fitness's core values, designs comprehensive fitness programs for clients, and acts as a player-coach to support the training, onboarding, and hiring of new Coaches. Approximately 60% of time will be spent in personal training sessions and 40% on onboarding, training, and supporting Coaches.

This is a full-time role with an expected minimum of 30+ hours per week.

Responsibilities

• Design and deliver comprehensive fitness programs based on clients' goals, including appropriate exercise selections, varied fitness offerings, general nutrition guidelines, and teaching a fitness lifestyle.
• Mentor Coach performance through behavior observation and training and development.
• Support the onboarding and training of new coaches.
• Assist the General Manager in interviewing and hiring coaches.
• Support and provide input to the GM on Fitness goal setting, scheduling, and coach performance.
• Build and generate a strong fitness business through new client acquisition and retention.
• Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow-up discussions, and progress tracking.
• Demonstrate safe and proper exercise techniques to clients.
• Arrive on time, prepared, and enthusiastic for every training appointment or group session.
• Meet minimum productivity expectations servicing clients and group sessions.
• Create, maintain, and regularly update progress for each personal training client, following company guidelines.
• Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through custom coaching sessions.
• Deliver on the Service Promise of a Clean, Friendly, and Well-Maintained Club by racking weights, team cleans, and assisting with maintaining a clean and organized club.

Requirements

• 2-5 years of experience as a Personal Trainer or Fitness Coach.
• Holistic Fitness Program Design and Consultation experience.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Must be able to work 30+ hours weekly and be open to working weekends and holidays as needed.
• Ability to adjust and operate fitness equipment.
• Ability to perform a variety of exercise routines.
• Excellent customer service skills; responds professionally to requests and inquiries from guests, members, and staff.
• High School Diploma or GED required.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certifications received through in-person training required.
• Degree in a related field or current certification through at least one nationally accredited industry association.

Preferred Qualifications

• Specialized fitness credentials.
• Prior experience as a lead or manager on duty within a fitness organization.

Physical Demands

• Must be able to lift 50 pounds.
• Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
• Regularly exposed to moving mechanical parts; noise level in the environment is occasionally loud.

Travel

Limited (less than 5%) travel by car to trainings or meetings at other club locations.

Benefits

• Complimentary club membership for all team members and eligible dependents.
• All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Life and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
• For those averaging 30+ hours per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
• Vacation hours accrual for eligible team members.

Pay

Pay Range: $20.00 - $20.00 per hour. Actual offer may vary based on location, work experience, and/or education.