Head Coach

About the Role

The Head Coach will help create a healthier, happier world by facilitating a seamless fitness experience for both clients and coaches. This role focuses on member retention, client acquisition, and supporting the club's Fitness Coach Team. The Head Coach will embody 24 Hour Fitness's core values, design comprehensive fitness programs for clients, and act as a player coach to support the training, onboarding, and hiring of new Coaches. This full-time position requires a minimum of 30+ hours per week, with an estimated 60% of time spent in personal training sessions and 40% on onboarding, training, and supporting Coaches.

Responsibilities

• Design and deliver comprehensive fitness programs based on clients' goals, including exercise selections, varied fitness offerings, general nutrition guidelines, and teaching a fitness lifestyle.
• Mentor Coach performance through behavior observation, training, and development.
• Support the onboarding and training of new coaches.
• Assist the General Manager in interviewing and hiring coaches.
• Provide input to the GM on fitness goal setting, scheduling, and coach performance.
• Build and generate a strong fitness business through new client acquisition and retention.
• Set expectations and hold clients accountable to their fitness programs through goal setting, follow-up discussions, and progress tracking.
• Demonstrate safe and proper exercise techniques to clients.
• Arrive on time, prepared, and enthusiastic for every training appointment and group session.
• Meet minimum productivity expectations for servicing clients and group sessions.
• Create, maintain, and update progress records for each personal training client, following company guidelines.
• Assist in member service activities such as fitness seminars and training days.
• Contribute to the Service Promise of a clean, friendly, and well-maintained club by racking weights, participating in team cleans, and maintaining organization.

Qualifications

• 2-5 years of experience as a Personal Trainer or Fitness Coach.
• Holistic Fitness Program Design and Consultation Experience required.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Availability to work 30+ hours weekly, including weekends and holidays as needed.
• Ability to adjust and operate fitness equipment.
• Ability to perform a variety of exercise routines.
• Excellent customer service skills, responding professionally to requests and inquiries.
• High School Diploma or GED required.
• CPR and AED Certifications received through in-person training required.
• Degree in a related field or current certification through at least one nationally accredited industry association.

Preferred Qualifications

• Specialized fitness credentials preferred.
• Prior experience as a lead or manager on duty within a fitness organization.

Physical Demands/Environmental Conditions

• Must be able to lift 50 pounds.
• Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
• Regular exposure to moving mechanical parts.
• Occasionally loud noise level in the environment.

Travel Requirement

Limited (less than 5%) travel by car to trainings or meetings at other club locations.

Benefits

• Health coverage and Company-paid benefits such as group life and accident insurance.
• Eligibility for vacation hours based on position, hire date, and average hours worked.
• Complimentary membership for all team members and their eligible dependents.
• Employee Assistance Program (EAP).
• 401k Savings and Investment Plan.
• Paid Time Off and Sickness Benefits for those averaging 30+ hours per week.

Pay

$21.00 per hour.