HCV Manager – Auburn , AL

About the role

The primary purpose of this position is to direct and manage the day-to-day operations of the Housing Choice Voucher (HCV) Department. The position is responsible for administering, planning, implementing and monitoring the HCV program consisting of but not limited to tenant-based vouchers (TBV), RAD project-based vouchers (PBV), HCV Homeownership Program, Veterans Affairs Supportive Housing (VASH), Foster Youth to Independence (FYI) vouchers, Mainstream vouchers, Emergency Housing vouchers and the Family Self-Sufficiency (FSS) Program. The incumbent is responsible for interpreting and adhering to all federal, state, local, HUD and AHA policies and regulations regarding the implementation of programs and makes policy recommendations to ensure overall compliance. All activities must support the Auburn Housing Authority (AHA) and its managed agencies’ missions, strategic goals, and objectives.

Responsibilities

• Manages the work of staff including but not limited to: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, recommending new employees, training staff, acting on employee problems, and recommending and implementing discipline.
• Manages the operations of the HCV program, FSS program, and HCV Homeownership Program; plans, organizes, coordinates, monitors, and implements all departmental programs to ensure that all functions are conducted in an efficient manner in accordance with all applicable federal, state, local, AHA, and HUD rules and regulations.
• Maintains compliance with all federal, state, local, AHA, and HUD rules and regulations.
• Represents the AHA’s HCV program in meetings with participants, potential applicants, private landlords, housing advocacy groups and organizations, community associations, HUD, and other agencies.
• Manages the implementation of policies and procedures to ensure leased and subsidized private-owner contracts between landlords and participants are in compliance with applicable regulations; ensures full utilization of housing assistance payments (HAP) resources and monitors rent burdens.
• Recruits and retains landlords for participation in the HCV Program in an effort to maximize voucher utilization.
• Serves as the central point of contact for various departmental information technology functions.
• Performs other program management duties as assigned.

Compliance

• Reviews, interprets, and implements regulations and legislation pertaining to HCV and FSS programs; implements changes to HCV activities as needed to ensure compliance.
• Ensures AHA and its managed agencies meet SEMAP high performer compliance requirements by developing and instituting appropriate and effective self-assessment tools and processes; develops reports to measure SEMAP indicators for compliance; ensures that departments utilize self-assessment processes, analyzes self-assessment data, and ensures that deficiencies are corrected.
• Prepares, verifies, tracks and maintains VMS data and records.
• Establishes and maintains HUD-required financial records and statistical reports and assists with HUD monitoring and reviews; assist in preparing applications to HUD for special vouchers.
• Manages and conducts quality control file audits of HQS inspections.
• Works with the Chief Operating Officer on a range of policy issues, planning, budgeting, and performance measurement.
• Ensures housing quality standards (HQS) and quality control inspections are conducted in a compliant and efficient manner in accordance with federal, state, local, AHA, and HUD rules and regulations.
• Ensures that rent comparable and payment standards are current and are conducted in a compliant and efficient manner in accordance with federal, state, local, AHA, and HUD rules and regulations.
• Ensures all vouchers are utilized at its highest level based on HAP funding distributed by HUD.
• Ensures the HCV Administrative Plan, HCV Homeownership Policy and FSS Action Plan are current and implemented according to policy.
• Maintains quality control of all department files and data integrity of transactions completed by HCV staff.
• Ensures HCV support staff meet and/or exceed annual department goals and objectives.
• Ensures staff complies with the HCV Administrative Plan, HCV Homeownership Policy, FSS Action Plan, Standard Operating Procedures, HUD regulations and other applicable AHA policies.
• Provides data related to the development of the HUD Five-Year Plan and Annual Plan.
• Serves as the 504/ADA Coordinator for TBV participants to ensure the Agency complies with all Reasonable Accommodation requests in conformance with the American with Disability Act (ADA) requirements.

Qualifications

A two-year college degree or (2) completion of a specialized course of study at a business or trade school or (3) completion of specialized training courses conducted by equipment vendors or (4) job specific skills acquired through on-the-job training or apprenticeship program. Bachelor’s Degree preferred. Minimum of five years of experience in the administration of the Housing Choice Voucher Program, including a minimum of three (3) years in a supervisory capacity. HCV Certification preferred. An equivalent combination of education and experience may be considered. Must possess a valid driver’s license and be insurable under the AHA’s plan. Must obtain the HCV and FSS Certification during the first year of employment.

Skills

To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the job. While performing the job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.