HCM Payroll Business Analyst and Systems Implementation Lead

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

About the role

Crowe is seeking an experienced and dynamic Lead Government Consultant to join our growing public sector consulting practice. This role offers an exciting opportunity to lead and contribute to impactful projects that help government clients modernize their Human Capital Management (HCM) and payroll systems.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments
• Analyze business operations and develop actionable recommendations for improvement
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality
• Support testing and reconciliation from the functional / business process perspective
• Deliver high-quality written reports, process documentation, and engaging client presentations
• Work closely with project managers to ensure projects are completed on time and within budget
• Support proposal development, client relationship management, and business development efforts

Requirements

• Undergraduate degree and 5 to 8 years of professional experience in management consulting
• Current certification in one or more of the following: CBAP, CSM, PMI-PBA, or PMP
• In-depth knowledge of HR/Payroll processes
• Prior experience implementing payroll or HCM software, including system configuration and testing
• Prior experience using ALM software (JIRA, DevOps, ELM)
• Experience performing work in a structured Agile or Scrum environment
• Demonstrated ability to lead and coach within a matrixed environment
• Strong experience working with public sector clients
• Strong analytical thinking, attention to detail, and quantitative skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel)
• Self-motivated, flexible, and capable of working both independently and collaboratively
• A consistent record of delivering high-quality work under tight deadlines

Preferred Qualifications

• Experience working on large projects (100k+ employees, multi-year implementations)
• Experience working with enterprise-level government systems and public sector project lifecycles

We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening! We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship.

Pay

A reasonable estimate of the current range is $100,400.00 - $205,300.00 per year.

Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package.