HCM Business Consultant - Orlando, FL

About the Role

The Business Consultant is responsible for identifying and cultivating new business opportunities through networking, channel partners, and self-generated opportunities. This role involves executing aggressive prospecting strategies to gain access to key decision makers within a prospective client's organization. The Business Consultant maintains ownership of the entire sales cycle, including post-sale and implementation processes, negotiates pricing and scope of service, completes required sales paperwork, and finalizes client service agreements. The role also includes maintaining an accurate sales pipeline and forecast while achieving monthly, quarterly, and annual sales goals.

Responsibilities

• Proactively generate new business opportunities within the designated territory.
• Continuously expand knowledge of industry trends, new products, services, and broker practices.
• Conduct thorough analysis, planning, and implementation of products and services tailored to meet client needs.
• Stay informed about competitors' initiatives and analyze potential competitive threats.
• Ensure the accuracy, timeliness, and efficiency of all services provided to assigned clients.
• Schedule and conduct regular meetings with clients to address questions and concerns during the implementation phase.
• Collect and analyze data to provide strategic guidance on products, services, marketing, sales, and other business areas.
• Prepare concise and impactful executive summaries for client presentations.
• Develop lead generation strategies and effectively use CRM (Salesforce) to track activities.
• Consistently meet or exceed monthly and quarterly sales quotas.
• Complete and submit accurate new business paperwork, expense reports, and weekly activity reports by deadlines.
• Participate in monthly consulting meetings and provide training and coaching to other team members.
• Frequent domestic travel required for team onsite meetings, client visits, customer events, industry conferences, and training sessions.
• Build, maintain, and promote relationships with team members, peers, and other company stakeholders.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

Requirements

• High School Diploma or equivalent combination of experience, skills, and education preferred.
• At least two years' sales experience preferred.
• Previous experience and proficiency with CRM tools (Salesforce or similar) preferred.
• Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
• Valid, non-restrictive driver's license as the role involves regular travel to client sites and company locations.

Skills

• Proactive and highly motivated individual with a strong focus on achieving new business goals.
• Demonstrated ability to drive revenue growth and exceed sales targets.
• Exceptional negotiation and closing skills with the ability to influence key stakeholders.
• Understanding and consistent execution of sales methodologies, strategies, and best practices.
• Knowledge of Customer Relationship Management (CRM) systems and tools.
• In-depth understanding of the company's products or services.
• Excellent verbal and written communication skills for effective collaboration and presentations.
• Efficient time management to balance multiple clients and tasks in a dynamic work environment.
• Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.
• Strong ability to work cross-functionally with other departments.
• Commitment to understanding and meeting customer needs.
• Flexibility to adjust strategies based on market changes and business needs.
• Uphold high standards of confidentiality, privacy, and professional ethics.

Physical, Mental, & Communication Demands

Physical Demands

• Sedentary work, primarily involving sitting for extended periods at a desk or computer.
• Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Ability to travel occasionally for meetings, events, and partner visits, including walking or traversing the office.
• Visual acuity to read and analyze data on computer screens and printed materials.
• Minimal physical lifting required, but may involve handling documents and light office supplies.

Mental Demands

• High level of strategic thinking combined with attention to operational detail.
• Strong problem-solving skills with a focus on scalability and efficiency.
• Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
• Sound judgment and decision-making in ambiguous or complex situations.
• Adaptability to changing market conditions and partner needs.
• Resilience under pressure and adaptability to shifting business needs.

Communication Demands

• Ability to build and maintain strong relationships and communicate effectively with employees, managers, clients, and external vendors.
• Skilled in negotiation, conflict resolution, and influencing without authority.
• Cultural sensitivity to communicate with individuals from diverse backgrounds.
• Exceptional verbal and written communication skills for executive-level reporting and cross-functional coordination.
• Ability to clearly articulate strategy, goals, and expectations across diverse teams.
• Strong presentation skills for internal stakeholders, external partners, and senior leadership.

Environmental Conditions

• Primarily an indoor, office environment with occasional moderate noise levels.
• May work in various additional environments, including client offices, industry conferences, customer events, and training sessions.
• Extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events.

Benefits

• Health Insurance: Medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: PTO, holidays, parental leave, and sick leave provided as required by applicable state law.
• Other Benefits: Life insurance, short-term disability, long-term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.