HCM Analyst, Workday

About the Company

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity makes a difference for thousands of businesses and communities nationwide. We value diversity, inclusivity, and a sense of belonging, celebrating work and life events while partnering with clients and communities.

Insperity has earned recognition as a top place to work by organizations like Glassdoor and U.S. News & World Report and is proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards.

Why Insperity?

• Flexibility: Over 80% of Insperity’s jobs offer flexibility to balance time with coworkers, clients, family, or community.
• Career Growth: Continuous learning programs, mentorship opportunities, and ongoing training are provided.
• Well-Being: The total rewards package includes generous paid time off, top-tier medical, dental, and vision benefits, health & wellness support, paid volunteer hours, and more.

Responsibilities

• Consult with customer’s key decision makers regarding their current human capital management system configuration and needs.
• Complete basic configuration, documentation, testing, and validation of human resources, payroll, compensation, time tracking, absence, talent, recruiting, learning, benefits, security, and reporting workflows and processes.
• Optimize systems to maximize software efficiencies in clients’ environments by entering federal, state, and local tax rules, time and attendance plan rules, and accrual options.
• Lead project planning meetings with clients and internal partners to outline project timelines and set expectations.
• Design customized training to educate customers on software functionality, including but not limited to the Insperity Workday product.
• Travel to designated client sites for training.
• Maintain outstanding customer service standards to ensure excellent customer satisfaction and retention.
• Champion customer needs for resolution on all open issues identified during data conversion and onboarding.
• Develop relationships within customer organizations to effectively integrate project deliverables and meet customer business goals and metrics as defined in the project plans.
• Stay current on new products, industry trends, and customer training needs.
• Manage training materials for clients.

Requirements

• Bachelor’s Degree in Management Information Systems or a related field, or four years of related experience.
• Three to five years of experience in systems integration or enterprise-class HRMS product implementation.
• Certification in Workday is preferred.
• Certified Payroll Professional (CPP) is preferred.
• Solid interpersonal skills to interface with co-workers and customers.
• Excellent written and verbal presentation skills.
• Experience communicating technical and project information in a business context.
• Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base.
• Ability to multi-task and manage specific tasks to completion with minimal direction.
• SQL or FoxPro database experience.
• Strong customer relations, time management, and organizational skills.
• HR/Payroll process knowledge.

Pay

$67,725 - $75,049 (influenced by skills, experience, and geographic location).