HBHF Technician II

About the role

The HBHF Test Technician II is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports.

Responsibilities

• Knowledge of how to access the latest revisions of standards, protocols, and test methods, with direction.
• Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.
• Prepare a variety of samples for testing using prescribed testing methods, following testing standards / specifications, in a limited scope.
• Conduct testing or analyze a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards / specifications appropriate to the sample, in a limited scope.
• Use and verify (if applicable) test equipment and instruments and maintain record keeping system for calibration/quality system integrity with direction.
• Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
• Accurately record test data per BV Quality guidelines.
• Assist with department testing in other areas, with direction, as required.
• Organize and manage workload to meet or exceed laboratory turnaround time and client expectations.
• Assist in the technical and administrative aspects of various departmental projects as directed.
• Accurately compile data, prepare and review written technical reports in a limited scope.
• Interface with senior staff for direction on interpretations pertaining to compliance and standards.
• Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
• Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
• Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Safety / Chemical Hygiene Plan.
• Other duties as defined by Manager, department needs and workload.

Additional Responsibilities for Technician II

• Evaluate test results data, with direction.
• Interpret and apply industry standards within a limited scope and with direction.
• Offer problem resolution, as applicable, for any client issues/questions identified, while aiming to enhance client satisfaction and improving client relations.
• Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.
• Participate with senior staff in client meetings / visits, when appropriate.
• Identify and troubleshoot technical issues in a limited scope.

Requirements

• Bachelor’s degree in biology, chemistry or equivalent and relevant formal academic / vocational qualification.
• An equivalent combination of education and experience may be accepted in lieu of above.

Pay

$19–$20 an hour (actual compensation may vary based on location, education, experience, and skillset).